Job: Administrative Coordinator

Title Administrative Coordinator
Categories Location: Arizona, Role: Administrative and Community Standards
Location Superstition Mountain, AZ
Job Information

CCMC currently has a full-time Administrative Coordinator position located at Superstition Mountain in Superstition Mountain, AZ.

Work in a fast-paced, challenging small team environment providing high quality customer service to owners and guests within the Superstition Mountain development. In addition, you will provide administrative support to community manager, Board of Directors, and other departments as needed helping to facilitate the day to day operations of the community along with longer term projects and goals. The Administrative Coordinator is a primary touch point for our owners, including during new owner orientations, daily inquiries, work order requests, and more. Basic technical savvy is required to navigate various programs and interfaces required for job duties in today’s office environment, including the use of Zoom or similar virtual meeting software, and other online technology providers including but not limited to Constant Contact, Google Drive, SAP Concur, and others.

The Administrative Coordinator provides confidential administrative support to Community Manager; plans and attends annual meetings, monthly board meetings, Design Review Committee and special meetings; understands modern web-based and local technologies; provides project management and basic oversight of Community projects; creates, updates, and maintains reports to include contract tickler files, delinquency reports, work order reports, and violation reports; receives, and responds to resident phone calls/e-mails for information, maintenance requests or community issues within 24 hours; updates and maintains resident accounts to include credit history and attorney status; creates and maintains a community and team calendar to stay abreast of meetings, special events, property inspections, special projects and other deadlines; prioritize work flow and time management for each property to include updates on service requests, closed work orders, vendor updates, and special projects; oversees coordination and completion of bulk mailings; answers phone calls at reception and addressing directly, or routing to the appropriate party; maintains and updates Owners Association website.

The ideal candidate will have excellent people skills, a desire to solve problems creatively and in a win-win manner, and the desire and ability to learn new tasks as needed. This candidate will be assertive, professional, and possess a poised disposition; adaptable; demonstrate good time management; highly organized. Communication skills are critical and the candidate must be able to communicate effectively both orally and in writing; take meeting minutes summarizing the key points of discussion and recording verbatim motions and votes as they occur during the meeting; establish and maintain good working relationships with Board, staff, residents, volunteers, and contractors; review and have a general understanding of Governing documents, Design guidelines, and meeting requirements; maintain confidentiality of closed session material and personnel matters.

At least two years’ experience as an Administrative Assistant or five years of comparable work experience is needed. Strong computer skills with Microsoft Office, including Excel and Word are minimum qualifications. Technical savvy is required to navigate various programs and interfaces required for job duties. Attention to detail required. Additional experience in a community association setting is preferred.

Work is conducted primarily indoors in an office environment where employee must sit or stand for long periods of time, but is also required to be out in the community each week for community inspections, work order documentation, etc.  Employee may be required to repetitively lift and move up to 40 lbs.  Employee is required to talk and hear and have the ability to focus and attend to long periods of discussion while taking minutes. Employee also must have a vehicle, driver’s license and automotive insurance.

Superstition Mountain is a private, gated community with two Jack Nicklaus golf courses.  The community is located in the Sonoran Desert below the rugged Superstition Mountains, and is led by a diverse and talented group of owner volunteers serving on the Board and various Committees.  We currently have roughly 480 homes and at build out will have nearly 700.  There are 17 unique Villages in Superstition Mountain.  Five of these are Benefitted Villages consisting of semi-custom villas and the twelve remaining Villages are custom homes.  

If you are interested in this position, please first notify your supervisor, and then email Alex Wright at awright@ccmcnet.com.