We currently have a full-time Community Manager position available at Heartland in Heartland, TX!
The Community Manager reports to the Executive Director and assists the Executive Director in all aspects of governance and operations for the Heartland Community Association. Additionally; is responsible to assist in the hiring and training of Heartland personnel; and promotes business efficiency and team objectives.
The Community Manager will maintain corporate records of the Association; read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&Rs, Bylaws, Rules and Regulations, as well as Texas and federal statutes relating to Associations; interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and CCMC; solicit bids, negotiate and execute contracts for Association vendors and service providers under limited supervision and reporting directly to the Executive Director; oversee risk management as liaison with the insurance agent for the Community policies, claims, etc.; supervise ARC and Community Standards while providing assistance as necessary; prepare meeting agendas; ensure that meeting notices and minutes are accurate and timely. Attend and facilitate meetings of the Board, committees and membership, providing professional direction and assistance; supervise and assist the Lifestyle Director as needed with recreational programs and special events; track goals and perform annual evaluations of direct reports; ensure Homewisedocs is updated as needed.
Additionally, the Community Manager will evaluate contract performance with Association vendors and service providers; determine, coordinate and implement corrective action as necessary, including but not limited to contract termination; evaluate and approve completed projects with Association vendors and service providers as a prerequisite to final monetary disbursements; research, create and disseminate communications to Lifestyle for newsletters, emails and the web regarding Association projects and closures; review and analyze monthly financial reports; identify, and work with accounting to resolve, any discrepancies in monthly financial reports; schedule, organize and facilitate annual Board of Directors meetings and other special meetings as required by Association policy and Texas law; attend all Association meetings of the Board of Directors; research and assist the Executive Director with annual budgets and prepare presentations to the Board of Directors; communicate with and direct all CCMC departments to ensure compliance with CCMC contractual obligations; anticipate problems and provide solutions for Association and CCMC; exhibit a proactive approach to management; look ahead to anticipate future needs and reserve expenditures; administer all CCMC policies and procedures; attend training sessions, meetings and events to promote unity in team and excellent customer service.
The ideal candidate will have: a CMCA (PCAM preferred), at least 5 years of progressive on-site community management experience, a strong understanding of community financial operations, and possess a strong operational knowledge, with a background overseeing common area amenities, maintenance, landscaping and security operations. Must also have excellent communication skills. Qualified candidates should be assertive, self-motivated, work well in a large office, and be able to work effectively with a homeowner Board of Directors and resident-led committees. Those with a Bachelor’s degree or equivalent in business, public administration, or a related field are highly preferred.
A beautiful 2,000-acre master planned residential community located just twenty minutes east of downtown Dallas. Residents enjoy over 400 acres of parks, picnic areas and biking trails, including a baseball field, soccer field, basketball court and community pool. Heartland goes straight to the heart of all things so important to your way of life.
All prospective employees must pass a pre-employment drug screen and background check.
If you are interested, please email your resume to Melissa McCoy at firstname.lastname@example.org.