Job: Community Standards Coordinator

Title Community Standards Coordinator
Categories Location: Austin/San Antonio, Location: Texas, Role: Administrative and Community Standards
Location San Antonio, TX
Job Information

CCMC currently has a full-time Community Standards Coordinator position at Hill Country Retreat in San Antonio, TX!  

Under the direction of the Community Manager, the Community Standards Coordinator will visually inspect residential properties for compliance with deed restrictions; interpret and enforce property maintenance codes, regulations, and design guidelines; work effectively with homeowners to ensure compliance when violations are found; maintain accurate records of complaints and inspections made, and prepare effective reports and other written communication.  This position will serve as the liaison between homeowners, residents, and the Architectural Review Committee, Communication Committee, and the Common Area Transfer Sub-Committee.

Additional responsibilities include assisting in the creation and adoption of violation policies based upon the Community Association Governing Documents and State Statutes; tracking and coordinating the fine process, including notifications, verifications, written correspondence, and file maintenance; assisting homeowners with understanding the Architectural guidelines and requirements and guide them through the submittal process; preparing agendas and minutes for committee meetings as well as attending committee meetings; attending hearings as scheduled by the committee; and preparing written correspondence to homeowners regarding deed restriction violations and architectural modification approval/denials.

Peripheral duties will include front desk coverage, as needed, as well as administrative support to both Community Manager and Lifestyle Director which includes but is not limited to planning and preparing for annual meetings, board meetings and board packets, creating month-end reports, updating accounts and collections, creating a team calendar, understanding budgets, cash handling, ordering office supplies, working with maintenance staff and other duties as assigned.

The ideal candidate will have five years of related work with a combination of education and customer service experience; working knowledge of the legal process for the community in regard to governing documents, enforcement policies, assessments, liens, and the State Statutes regarding due process; demonstrated proficiency in language skills-oral/written communication and interpretation of data; and excellent “people” skills and attention to detail. Additional experience in a Community Association setting, education or training in design, construction, landscaping or a related field is a plus.  A current driver’s license, insurance, and personal vehicle are required although a golf cart is available for community tours.

This position requires work both indoors in an office environment and outdoors conducting field inspections.  Candidates must be able to work outdoors in various weather conditions and walk long distances over varied terrain in order to inspect properties and may be required to repetitively lift and move up to 25 lbs.

Texas hill country’s rolling terrain, majestic trees, and sweeping views make a natural setting for a Del Webb community for active adults age 55 and better. This beautiful area of San Antonio boasts amazing views of wildlife meandering through the lush, natural landscaping of the hills. From the moment you drive past the cascading waterfalls and mature oak trees at the entrance, you will feel like you are entering your own private resort.

 The Resort, a 28,000 square foot community center, offers state-of-the-art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along with the network of walking trails winding through vast conservation areas.

If you are interested in this position, please first notify your supervisor, and then email Matthew Dozier at