Location: Dallas

Title Member Services Coordinator
Categories Location: Dallas, Location: Texas, Role: Administrative and Community Standards
Location Aubrey, TX
Job Information

CCMC currently has a full-time Member Services Coordinator position located at Sandbrock Ranch in Aubrey, TX!

The Member Services Coordinator will oversee all entry desk operations, processes and procedures, while acting as the primary point person for homeowners and guests entering the Carriage House. This administrative driven role assists homeowners with membership matters, including access card registration, new owner orientations, and other community-related needs. Will also be responsible for providing tours to prospective homeowners. Will be accountable for ensuring
general organization and cleanliness of the Carriage House, including scheduling service providers
for maintenance and repairs. This role assists the Community Manager with day to day operations such as answering the phones, helping the membership with home improvement applications, maintaining checklists, coordinating the purchase of supplies, and maintaining inventory. The community manager may assign additional duties or job functions as necessary.

This position may also require some weekend hours to assist with community events and support hosting the Carriage House. The Carriage House is open seven days a week; Monday – Saturday 9 am – 6 pm and Sundays 12 pm – 6 pm. Hours may vary for business needs.

The ideal candidate will possess a professional and polished demeanor, be organized with a proven ability to manage multiple projects, be people-oriented with an upbeat, outgoing personality. A high school diploma, two+ years of customer service experience with basic cash handling, phone skills, and the ability to work flexible hours are required. Experience in a business setting is preferred. Community Association knowledge/experience is a bonus. Must be 18 years of age.

All prospective employees must pass a pre-employment drug screen and background check.

Sandbrock Ranch, developed by Horizon Deer Creek, is over 2,000 acres. The community will include 2,400 single-family homes, several hundred acres of open space, trails, an onsite elementary school, a full-scale amenity center, and outdoor programming where people can learn from nature.

If you are interested, email LaWanda Brannon at lbrannon@ccmcnet.com.



Title Front Desk Coordinator
Categories Location: Dallas, Location: Texas, Role: Administrative and Community Standards
Location Frisco, TX
Job Information

CCMC is currently hiring a full-time Front Desk Coordinator position at The Village at Frisco Lakes in Frisco, TX!

The Front Desk Coordinator is responsible for the hiring, scheduling, training, supervising and managing the front desk staff in all amenity centers. The front desk staff members perform operational duties including membership and event registration, check-in, handling cash, enforcing amenity center rules and policies, disseminating community information, and assisting residents with their needs in person and by phone. Other essential duties will be: training staff to provide excellent customer service; report accidents or unsafe conditions; enforce all policies and procedures; handle cash transactions; conduct quarterly staff meetings; and coordinator staff schedules on a monthly basis. Other duties as assigned.

Candidate must have at least 6 months experience in a customer service environment with basic cash handling skills, and must be willing to cross train to assist other positions. Preferred qualifications for this job are: high school diploma, first aid/CPR/AED certified, and managerial experience for a community association or country club. Skills and abilities for this position are that this person must have a positive, outgoing personality, ability to work as a team player and flexibility in terms of schedule and work load.

Wrapped around the shores of Lake Lewisville in prestigious Frisco, Frisco Lakes is the premier community for active adults age 55 and better in the north Dallas area.  The community’s convenient location provides easy access to both Dallas and Fort Worth and all these cities have to offer.  Plus, DFW International Airport and Dallas Love Field are just 25 minutes away, making it easy to bring in friends and family.  Amenities include an 18-hole golf course which the Association does not own or maintain, three amenity centers, three outdoor pools, one indoor pool, an two outdoor spas and one indoor spa, walking trails, state-of-the-art fitness centers, billiards and game rooms, and ballrooms where residents can show off their best dance moves.

If you are interested, please contact Marty Whitaker at mwhitaker@ccmcnet.com.



Title Maintenance Technician
Categories Location: Dallas, Location: Texas, Role: Maintenance and Custodial
Location Forney, TX
Job Information

CCMC currently has a full-time Maintenance Technician position at Devonshire in Forney, TX!

The full-time CCMC Maintenance Technician will be responsible for performing custodial work, general maintenance, and grounds keeping in the assigned areas. This role is responsible for accomplishing a daily routine of general and preventative facilities maintenance and repair tasks to provide environmentally safe, attractive, comfortable, clean, and efficient facilities and parks. The ideal employee will have knowledge and proficiency gained through training and experience. Performs related work as directed by management.

Daily responsibilities will include performing custodial tasks, e.g., emptying and cleaning trash and pet waste receptacles; washing windows; cleaning pool furniture; cleaning vents, air filters, fans, walls; and changing light bulbs. Will perform minor maintenance and repairs on facilities, structures, equipment, sidewalks, drainage and skilled and semi-skilled disciplines, e.g., plumbing, masonry, carpentry, flooring, irrigation, and electric. May operate a utility vehicle. May utilize a wide variety of manual, gas and electric powered hand tools, e.g., hammer, shovel, rake, screwdrivers, wrenches, digging bar, chainsaw, chemical sprayer, leaf blowers. Position performs a variety of labor-intensive work which may include exposure to difficult working conditions, e.g., extreme heat or cold, fumes, chemicals. Responds to emergency situations in order to confine, resolve or prevent injurious or otherwise hazardous conditions, i.e., fallen debris, spills, broken windows, broken locks. Organizes and maintains an inventory of maintenance supplies and tools.

A minimum of 3 years of relevant experience in the maintenance and/or facility management field required. The ideal candidate will have a High School Diploma or GED; supplemented by demonstrated ability to fulfill the physical requirements of the work and general knowledge of maintenance work. Additionally, must possess a valid Texas Driver’s License and have the ability to climb, reach, bend, stoop, kneel, sit and stand for extended periods of time. Ability to work at heights up to 12 feet, lift heavy objects up to 50 pounds, work in temperatures exceeding 100 degrees for extended periods of time and withstand exposure to wind, dust, mold, and various chemicals. Evening and weekend work may be required.

Devonshire is an upscale and affluent neighborhood just east of Dallas, in Forney, Texas.  Devonshire is a thriving master-planned community that greets you with glistening ponds and impressive homes.  Water activities are as close as the shores of Lake Ray Hubbard, a major recreational lake situated just a few minutes north of the community.

If you are interested, please email your resume to Rachel Gatlin at rgatlin@ccmcnet.com.



Title Vice President of Client Fulfillment
Categories Location: Dallas, Location: Texas, Role: Executive Leadership
Location Plano, TX
Job Information

CCMC currently has a Vice President of Client Fulfillment position in DFW!

While working under the guidance of the Central Division President, this position will; oversee manager and community work product through regular review of monthly financials, board packages and priority action lists; periodically review contract specifications, tickler reports, violation reports and annually review proposed community budgets and insurance specifications; participate in, and have visibility at, industry related events (CAI, ULI, State organizations etc.); serve on boards and committees; write articles and teach educational classes; attend Board and Annual meetings as needed to ensure high visibility with clients; develop topics and offer periodic Board training seminars; supervise community transitions pursuant to the CCMC checklist; and understand the laws and processes involved in community management and effectively transfer that knowledge to others. This position’s success factors include client satisfaction and retention; employee retention and development; and maintaining CCMC quality standards as a strategic leader of our company.

The selected candidate will demonstrate the ability to communicate effectively both verbally and in writing, demonstrate good judgment and maturity, demonstrate the ability to establish, nurture and maintain effective working relationships with clients, staff, and vendors, demonstrate sound understanding of all CCMC policies, procedures, culture and philosophy, and demonstrate servant leadership and motivational skills

A minimum of five years’ experience in a management leadership role is required with a preference for working experience of community associations in large-scale master planned communities.  Preferred qualifications include CAI PCAM designation and a college degree.

The ability to travel is required.

If you are interested, please email your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Communications Coordinator
Categories Location: Dallas, Location: Texas, Role: Lifestyle and Communications
Location Heartland, TX
Job Information

CCMC currently has full-time Communications Coordinator position at Heartland in Heartland, TX.  

At CCMC, our communications coordinators play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

Position Summary

The Communications Coordinator reports to the Lifestyle Director in performing a wide-range of tasks related to the composing, editing and coordinating materials in support of site goals and objectives through communications. The Communications Coordinator collaborates with others to develop communications strategies and programs designed to engage residents.

Responsibilities

The Communications Coordinator will coordinate community publications; collaborate with the Lifestyle Director on themes, including staff and volunteers on content, arranges articles and photographs, ensures timely delivery; manage all content and activity for the Community website; updating as necessary (daily in some cases), overseeing website functionality, providing support and direction; coordinate with the Lifestyle Director in overseeing social media activity for the Community; building and maintaining a professional presence, monitors sites to ensure that misinformation or negative commentary is promptly addressed; provide input and recommendations on the Association Communications Policy; assist the Lifestyle Director as needed in the development, promotion and execution for all community lifestyle events and programs; attend events and/or meetings which may occur after hours or on the weekends; develop promotional strategies for in-house and off-site events including: writing articles, delegating responsibilities, producing flyers, maintaining bulletin boards.

Required Qualifications

The ideal candidate will have two years of experience in communications, marketing and/or journalism; sound written and verbal communication skills; proven computer skills with an emphasis in areas of website administration and social media; and the ability to work as part of a team. Experience or working knowledge of Homeowners Associations is a plus.

All prospective employees must pass a pre-employment drug screen and background check.

Community Information

Heartland is a beautiful 2,100-acre master planned residential community located just twenty minutes east of downtown Dallas.

Application Process

If you are interested in this position, please email your resume, cover letter, and portfolio of work to Alyssa Wilson at awilson@ccmcnet.com.  All prospective employees must pass a pre-employment drug screen and background check.



Title Community Manager
Categories Location: Dallas, Location: Texas, Role: Community and District Management
Location Northlake, TX
Job Information

CCMC currently has a full-time Community Manager position at Canyon Falls in Northlake, TX!

 Under direction of the Board of Directors, the Community Manager is responsible for the daily business operations and management direction of the Canyon Falls Community Association, as required in the governing documents, any applicable state law and outlined in the CCMC management contract. This includes oversight and leadership of service contractors and daily interaction with community residents and volunteers. The position requires the ability to multi-task on a variety of levels, with the utmost focus, organization and professionalism. The Community Manager serves as an integral part of the leadership of the community, acting as an advisor to the Board and the volunteer committees, and by creating a variety of opportunities to promote and maintain a true sense of community.

Responsibilities include providing the specific services required to facilitate the daily office functions; overseeing the architectural design review and covenant enforcement  processes, in accordance with governing documents; developing and administering the annual budgets; monitoring performance against the budget; conducting monthly reviews of financial statements and preparing variance reports for the Board of Directors; developing and implementing a risk management program; facilitating long-range planning and annual goal setting; overseeing operation and maintenance of all association assets; ensuring that the needs of the residents are dealt with in a timely and professional manner; and performing other duties as assigned.  The manager shall also supervise the related on-site staff hired to assist in the facilitation and oversight of the aforementioned duties.

The ideal candidate will have: a CMCA (PCAM preferred), at least 5 years of progressive on-site community management experience, architectural review familiarity, and possess a strong operational knowledge, with a background overseeing common area amenities, maintenance, landscaping and irrigation. Must also have excellent communication skills, and a strong understanding of community financial operations. Qualified candidates should be assertive, self-motivated, a servant leaders, work collaboratively in a staff environment, and be able to work effectively with a developer Board of Directors.

Located in Flower Mound and Northlake, Canyon Falls will build out to over 2,000 single family homes, as well as providing native environments and active lifestyle events.   The extensive common areas, 10 miles of walking, jogging and biking trails, along with the resort-style amenities, make this community a very desirable place to call home.

All prospective employees must pass a pre-employment drug screen and background check.

If you are interested, please email JoAnn Abramo at jabramo@ccmcnet.com.



Title Community Accountant
Categories Location: Dallas, Location: Texas, Role: Finance and Accounting
Location Dallas, TX
Job Information

CCMC currently has a full-time Community Accountant position available in Dallas, TX with a Sign On Bonus!

In business for over 45 years, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth and development, and giving back to the greater community.

If you are seeking a new workplace home where engagement and purpose matter, CCMC may be the company for you. From our guiding principles to our company culture, we emphasize service, integrity, innovation and fun.

Our team members are the strength behind CCMC. If you thrive working in a fast paced environment, enjoy portfolio work, are driven to succeed and enjoy building strong client relationships this role could be just right for you.

CCMC team members enjoy a comprehensive benefits package including medical, dental and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, medical and volunteer time; an employee assistance program, and professional education opportunities.

The Community Accountant responsibilities include maintaining the accounting for a portfolio of community associations, preparing their financial statements, to include but not limited to bank reconciliations, general ledger account schedules and reconciliations, recording journal entries, etc.

Additional responsibilities in this role include performing financial statement analysis and interpretation, troubleshooting and problem solve accounting matters, annual accounting budget reviews, assisting auditors with providing backup and responses to inquiries for annual audit and tax return preparation, and attending meetings to assist site teams with financial matters and interpretation.

The qualified candidate will have the following:

-Bachelor degree in Accounting or Finance

-A minimum of three years general ledger and preparing financial statements experience

-A thorough understanding of accrual basis accounting

-Intermediate to advanced knowledge of Microsoft Excel

-Ability to communicate effectively both orally and in writing

-Ability to establish and maintain effective working relationships with site teams, vendors and team members

Experience in the Homeowners Association industry experience is highly preferred.

If you are interested in this position, please submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Community Standards Associate
Categories Location: Dallas, Location: Texas, Role: Administrative and Community Standards
Location Frisco, TX
Job Information

CCMC currently has a full-time Community Standards Associate position at Frisco Lakes in Frisco, TX!

The Community Standards Assistant is responsible for implementing the covenant enforcement for the community under the direction of the Community Manager.

The Community Standards Assistant will perform a variety of administrative, coordination and documentation tasks; assist in check-in, tracking, and coordination of modification applications; track, coordinate and assign modification inspections to committee members; correspond to all homeowners regarding their application submittal; prepare agendas and minutes for the Architectural Modification Committee meetings; assist homeowners with understanding the Design Guidelines and modification requirements and guide them through the submittal process; provide information, assistance, materials and education to new and existing homeowners regarding modification applications and governing documents of the Association; maintain up to date resident files, master files and electronic file; perform weekly property inspections; process and maintain violations for the community according to approved policies and guidelines; prepare notification emails, letters and/or postcards per established procedures; responsible for the tracking and coordination of the fine process, including notifications, verifications, and file maintenance; receive and respond to homeowner phones calls and emails as required in a timely fashion.

The ideal candidate will communicate courteously and effectively in person, in writing and by telephone with staff members, contractors, residents and public officials; establish and maintain good working relationships with Board, staff, residents, volunteers and contractors; have extensive knowledge of Covenants and Design Guidelines and ability to interpret and apply knowledge to position responsibilities; strong computer skills in Windows environment; learn ACCESS software; strong organizational skills and habits

Must have a valid Texas Drivers License and reliable personal vehicle; strong interpersonal skills in dealing with the public; computer skills including basic knowledge of MS Office programs including Outlook, Word and Excel; experience in a similar position is preferred, but not required; organized and efficient in work ethic; must be flexible and have have reliable transportation.

Wrapped around the shores of Lake Lewisville in prestigious Frisco, Frisco Lakes is the premier community for active adult’s age 55 and better in the north Dallas area. The community’s convenient location provides easy access to both Dallas and Fort Worth and all these cities have to offer. Plus, DFW International Airport and Dallas Love Field are just 25 minutes away, making it easy to bring in friends and family. Amenities include an 18-hole golf course which the Association does not own or maintain, three amenity centers, three outdoor pools, one indoor pool, an two outdoor spas and one indoor spa, walking trails, state-of-the-art fitness centers, billiards and game rooms, and ballrooms where residents can show off their best dance moves.

If you are interested in this position, please send your resume to Aby Rodriguez at arodriguez@ccmcnet.com.

 



Title Front Desk Attendant (part-time)
Categories Location: Dallas, Location: Texas, Role: Administrative and Community Standards
Location Frisco, TX
Job Information

CCMC is currently hiring a part-time Front Desk Attendant position at The Village at Frisco Lakes in Frisco, TX.

The Part Time Front Desk Attendant is responsible for entry desk operations at the Amenity Center including membership registration using Activenet software, cash handling, information dissemination and assisting patrons by phone and in person. Essential Functions include: Greet members and guests at the service area, handle event/program registration requests, scan identification cards, answer telephones, take messages, direct calls, and provide general information; Answer customer questions regarding hours, facility information, services and programs; Report any accidents, unsafe conditions, or problems to the appropriate staff member; Enforcement of policies and procedures; Other department related duties as assigned by the professional staff; Facility booking and reservations.

Candidate must be outgoing with a professional personality, a sense of humor, a positive outlook, patience and self-control. Qualified applicant will display the following: strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills; ability to work independently or with a group; and ability to meet a high standard of customer service. The ideal candidate will have at least 2 years professional administrative experience with basic cash handling skills, excellent computer skills including Microsoft Office, will be flexible with project changes and be able to think outside the box. Experience using Activenet software is preferred.

Available Shifts:

5:30 – 9:30 am Monday – Friday;

5:30 – 9:30 pm Monday – Friday;

1:30 – 9:30 pm Saturday; and

11:30 – 6:00 pm Sunday

Weekends

Flexible schedule is preferable to substitute for other front desk attendants when necessary. Must be able to work nights, weekends, and holidays. Candidate must be able to work their assigned shift on a consistent basis.

Wrapped around the shores of Lake Lewisville in prestigious Frisco, Frisco Lakes is the premier community for active adults age 55 and better in the north Dallas area. The community’s convenient location provides easy access to both Dallas and Fort Worth and all these cities have to offer. Plus, DFW International Airport and Dallas Love Field are just 25 minutes away, making it easy to bring in friends and family. Amenities include an 18-hole golf course which the Association does not own or maintain, three amenity centers, three outdoor pools, one indoor pool, an two outdoor spas and one indoor spa, walking trails, state-of-the-art fitness centers, billiards and game rooms, and ballrooms where residents can show off their best dance moves.



Title Maintenance Associate
Categories Location: Dallas, Location: Texas, Role: Maintenance and Custodial
Location McKinney, TX
Job Information

CCMC currently has a full-time Maintenance Associate position at Trinity Falls in McKinney, TX!

The Maintenance Associate is responsible for coordinating the maintenance of the association’s common property and amenities as directed by the Community Manager.

The Associate will prepare and maintain the property in a condition to pass required inspections; Assist in coordinating the work of contractors in maintaining the property; Complete repair work orders in a timely manner; Order equipment, parts and supplies, only as directed, and maintain adequate stock of frequently-used items; Oversee the set-up of rooms based on information provided by the Lifestyle Department or Community Manager; Provide a written inspection report to Lifestyle Department outlining any damages or extra cleaning charges within 24 hours of room rental; Maintain records of other expenses incurred for rental events; Respond to after-hours emergencies; Perform other duties as assigned.

The ideal candidate will have three years’ experience in facility and grounds maintenance or related field of work; have a service oriented attitude with internal and external customers; have the ability to communicate effectively both orally and in writing, and establish and maintain good working relationships with Board, staff, residents, volunteers, and contractors; have extensive knowledge of building and grounds maintenance, light plumbing, carpentry, electrical, and painting principles; have basic computer knowledge.

Must be able to work both indoors and outdoors in various weather conditions, perform physical labor and lift up to 80 pounds. Candidates must have a flexible schedule and be able to work after hours and on weekends as needed. Previous experience preferred in HVAC, electrical, plumbing, landscaping and irrigation, and grounds maintenance.

If you are interested in this position, please email your resume to Jillian Meers at jmeers@ccmcnet.com.



Title HR Manager – Plano
Categories Location: Dallas, Location: Texas, Role: Executive Leadership
Location Plano, TX
Job Information

CCMC currently has a full-time HR Manager positions available in Plano, TX!

Reporting to CCMC’s Chief Human Resources Officer, the HR Manager is a generalist role with primary responsibility for employee relations. The incumbent serves as a partner to the functions it supports and is responsible for forming and sustaining strong business relationships. The purpose of these relationships is to deliver value-added people services that reflect the strategic objectives of the organization – namely, to delight our clients. This position demonstrates strong business acumen – deeply understanding and servicing the functions it supports – and possesses HR expertise and abilities to help coach managers, retain employees, and meet employment compliance requirements.

For over 45 years and in ten states and growing, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth, development, and giving back to the greater community. If you are seeking a workplace where engagement and purpose matter, CCMC is the company for you.

Our culture is very important to us and comes to life by our core values, including:

Integrity: Do the right thing. Be personally accountable. Share mistakes openly.

Respect: Embrace humility. Communicate with candor. Foster dignity.

Service: Lead by serving. Be intentional. Find a better way.

Community: Put people first. Engage fearlessly. Cultivate your development. Fuel collaboration.

The HR Manager provides day-to-day performance development guidance and coaching to management, resolves straightforward to complex employee relations issues, mitigates risk to avoid legal actions, ensures diversity and inclusion is at the forefront within its functions, and effectively writes and implements HR policies that meet the needs of CCMC and its employees. The incumbent monitors employee satisfaction through exit interviews, stay interviews, and employee engagement efforts, and attends staff meetings with respective functions, as well as client board meetings, to ensure understanding of the business and how best to support team members.

As well as employing change management approaches to support the evolution of CCMC, the HR Manager acts as the voice of the employees it supports to inform and ensure the CHRO and HR specialists in Talent Acquisition, Employee Development & Engagement, and Total Rewards deliver solutions that meet their needs. The incumbent has the “pulse” of its employees, and as such, deeply understands and objectively speaks on behalf and to employees’ “hearts” and “minds, while ensuring that meeting their needs is in step with CCMC’s culture, values, and overall business imperatives. In partnering with HR specialist colleagues, the HR Manager also effectively helps implement and monitor HR solutions.

Qualified candidates will have a Bachelor’s degree, a professional HR certification, and 5+ years of progressive HR experience, including supporting a minimum of 400 – 500 employees and resolving simple to complicated employee relations issues. Experience in real estate and/or the hospitality industry is highly favorable. Experience improving working relationships, increasing retention by ensuring employee morale, and helping shape culture is necessary.

Ideal candidates will be thoroughly accountable for self and for the success of their functions and employees. They use excellent judgment, demonstrate the courage to take smart risks that improve business and HR performance, and possess strong emotional intelligence. Additionally, they are team players who quickly build trust and collaborative working relationships, and are consultative and customer service-oriented. Proven change management skills and success in having helped inform and implement effective HR solutions are required as are the abilities to be highly responsive, confidential, and effective in juggling multiple priorities.

Candidates must be adept in comprehending, interpreting, and applying the appropriate sections of applicable laws, guidelines, regulations, and ordinances into workplace practices and policies. As such, must have strong experience in employment law and employee relations as well as effective written communication skills. Additionally, candidates are required to have a working knowledge of human resource disciplines, including compensation practices, organizational diagnosis, and performance management. Strong MS Office skills are necessary, particularly Word, PowerPoint, and Outlook.

This position requires the ability to travel by ground and air approximately 10 – 15% of the time and work flexibly to support employees in various time zones. The HR Manager located in Arizona will support employees in the Pacific and Mountain Time Zones; the HR Manager in Texas will support employees in the Central and Eastern Time Zones.

CCMC team members enjoy a comprehensive benefits package including medical, dental, vision, and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, and volunteer time; an employee assistance program; and professional education. In addition to all of this, CCMC is a great place to work and be your home away from home!

If you are interested in this position, please submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.