Role: Executive Leadership

Title HR Manager
Categories Location: Arizona, Role: Executive Leadership
Location Scottsdale, AZ
Job Information

CCMC currently has a full-time HR Manager position available in Scottsdale, AZ!

Reporting to CCMC’s Chief Human Resources Officer, the HR Manager is a generalist role with primary responsibility for employee relations. The incumbent serves as a partner to the functions it supports and is responsible for forming and sustaining strong business relationships. The purpose of these relationships is to deliver value-added people services that reflect the strategic objectives of the organization – namely, to delight our clients. This position demonstrates strong business acumen – deeply understanding and servicing the functions it supports – and possesses HR expertise and abilities to help coach managers, retain employees, and meet employment compliance requirements.

For over 45 years and in ten states and growing, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth, development, and giving back to the greater community. If you are seeking a workplace where engagement and purpose matter, CCMC is the company for you.

Our culture is very important to us and comes to life by our core values, including:

Integrity: Do the right thing. Be personally accountable. Share mistakes openly.

Respect: Embrace humility. Communicate with candor. Foster dignity.

Service: Lead by serving. Be intentional. Find a better way.

Community: Put people first. Engage fearlessly. Cultivate your development. Fuel collaboration.

The HR Manager provides day-to-day performance development guidance and coaching to management, resolves straightforward to complex employee relations issues, mitigates risk to avoid legal actions, ensures diversity and inclusion is at the forefront within its functions, and effectively writes and implements HR policies that meet the needs of CCMC and its employees. The incumbent monitors employee satisfaction through exit interviews, stay interviews, and employee engagement efforts, and attends staff meetings with respective functions, as well as client board meetings, to ensure understanding of the business and how best to support team members.

As well as employing change management approaches to support the evolution of CCMC, the HR Manager acts as the voice of the employees it supports to inform and ensure the CHRO and HR specialists in Talent Acquisition, Employee Development & Engagement, and Total Rewards deliver solutions that meet their needs. The incumbent has the “pulse” of its employees, and as such, deeply understands and objectively speaks on behalf and to employees’ “hearts” and “minds, while ensuring that meeting their needs is in step with CCMC’s culture, values, and overall business imperatives. In partnering with HR specialist colleagues, the HR Manager also effectively helps implement and monitor HR solutions.

Qualified candidates will have a Bachelor’s degree, a professional HR certification, and 5+ years of progressive HR experience, including supporting a minimum of 400 – 500 employees and resolving simple to complicated employee relations issues. Experience in real estate and/or the hospitality industry is highly favorable. Experience improving working relationships, increasing retention by ensuring employee morale, and helping shape culture is necessary.

Ideal candidates will be thoroughly accountable for self and for the success of their functions and employees. They use excellent judgment, demonstrate the courage to take smart risks that improve business and HR performance, and possess strong emotional intelligence. Additionally, they are team players who quickly build trust and collaborative working relationships, and are consultative and customer service-oriented. Proven change management skills and success in having helped inform and implement effective HR solutions are required as are the abilities to be highly responsive, confidential, and effective in juggling multiple priorities.

Candidates must be adept in comprehending, interpreting, and applying the appropriate sections of applicable laws, guidelines, regulations, and ordinances into workplace practices and policies. As such, must have strong experience in employment law and employee relations as well as effective written communication skills. Additionally, candidates are required to have a working knowledge of human resource disciplines, including compensation practices, organizational diagnosis, and performance management. Strong MS Office skills are necessary, particularly Word, PowerPoint, and Outlook.

This position requires the ability to travel by ground and air approximately 10 – 15% of the time and work flexibly to support employees in various time zones. The HR Manager located in Arizona will support employees in the Pacific and Mountain Time Zones; the HR Manager in Texas will support employees in the Central and Eastern Time Zones.

CCMC team members enjoy a comprehensive benefits package including medical, dental, vision, and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, and volunteer time; an employee assistance program; and professional education. In addition to all of this, CCMC is a great place to work and be your home away from home!

If you are interested in this position, please submit your resume to Melissa McCoy at mmccoy@ccmcnet.com.



Title HR Manager – Plano
Categories Location: Dallas, Location: Texas, Role: Executive Leadership
Location Plano, TX
Job Information

CCMC currently has a full-time HR Manager positions available in Plano, TX!

Reporting to CCMC’s Chief Human Resources Officer, the HR Manager is a generalist role with primary responsibility for employee relations. The incumbent serves as a partner to the functions it supports and is responsible for forming and sustaining strong business relationships. The purpose of these relationships is to deliver value-added people services that reflect the strategic objectives of the organization – namely, to delight our clients. This position demonstrates strong business acumen – deeply understanding and servicing the functions it supports – and possesses HR expertise and abilities to help coach managers, retain employees, and meet employment compliance requirements.

For over 45 years and in ten states and growing, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth, development, and giving back to the greater community. If you are seeking a workplace where engagement and purpose matter, CCMC is the company for you.

Our culture is very important to us and comes to life by our core values, including:

Integrity: Do the right thing. Be personally accountable. Share mistakes openly.

Respect: Embrace humility. Communicate with candor. Foster dignity.

Service: Lead by serving. Be intentional. Find a better way.

Community: Put people first. Engage fearlessly. Cultivate your development. Fuel collaboration.

The HR Manager provides day-to-day performance development guidance and coaching to management, resolves straightforward to complex employee relations issues, mitigates risk to avoid legal actions, ensures diversity and inclusion is at the forefront within its functions, and effectively writes and implements HR policies that meet the needs of CCMC and its employees. The incumbent monitors employee satisfaction through exit interviews, stay interviews, and employee engagement efforts, and attends staff meetings with respective functions, as well as client board meetings, to ensure understanding of the business and how best to support team members.

As well as employing change management approaches to support the evolution of CCMC, the HR Manager acts as the voice of the employees it supports to inform and ensure the CHRO and HR specialists in Talent Acquisition, Employee Development & Engagement, and Total Rewards deliver solutions that meet their needs. The incumbent has the “pulse” of its employees, and as such, deeply understands and objectively speaks on behalf and to employees’ “hearts” and “minds, while ensuring that meeting their needs is in step with CCMC’s culture, values, and overall business imperatives. In partnering with HR specialist colleagues, the HR Manager also effectively helps implement and monitor HR solutions.

Qualified candidates will have a Bachelor’s degree, a professional HR certification, and 5+ years of progressive HR experience, including supporting a minimum of 400 – 500 employees and resolving simple to complicated employee relations issues. Experience in real estate and/or the hospitality industry is highly favorable. Experience improving working relationships, increasing retention by ensuring employee morale, and helping shape culture is necessary.

Ideal candidates will be thoroughly accountable for self and for the success of their functions and employees. They use excellent judgment, demonstrate the courage to take smart risks that improve business and HR performance, and possess strong emotional intelligence. Additionally, they are team players who quickly build trust and collaborative working relationships, and are consultative and customer service-oriented. Proven change management skills and success in having helped inform and implement effective HR solutions are required as are the abilities to be highly responsive, confidential, and effective in juggling multiple priorities.

Candidates must be adept in comprehending, interpreting, and applying the appropriate sections of applicable laws, guidelines, regulations, and ordinances into workplace practices and policies. As such, must have strong experience in employment law and employee relations as well as effective written communication skills. Additionally, candidates are required to have a working knowledge of human resource disciplines, including compensation practices, organizational diagnosis, and performance management. Strong MS Office skills are necessary, particularly Word, PowerPoint, and Outlook.

This position requires the ability to travel by ground and air approximately 10 – 15% of the time and work flexibly to support employees in various time zones. The HR Manager located in Arizona will support employees in the Pacific and Mountain Time Zones; the HR Manager in Texas will support employees in the Central and Eastern Time Zones.

CCMC team members enjoy a comprehensive benefits package including medical, dental, vision, and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, and volunteer time; an employee assistance program; and professional education. In addition to all of this, CCMC is a great place to work and be your home away from home!

If you are interested in this position, please submit your resume to Melissa McCoy at mmccoy@ccmcnet.com.



Title Vice President of Client Fulfillment
Categories Location: Houston, Location: Texas, Role: Executive Leadership
Location Houston, TX
Job Information

CCMC currently has a Vice President of Client Fulfillment position in Houston, Texas!

In business for over 45 years, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth and development, and giving back to the greater community.

If you are seeking a new workplace home where engagement and purpose matter, CCMC may be the company for you! From our guiding principles to our company culture, we emphasize service, integrity, innovation and fun.

Our team members are the strength behind CCMC. If you are an experienced leader who thrives in a service-oriented environment, are driven to succeed and enjoy developing a team this role could be just right for you.

While working under the guidance of the Central Division President, this position will; oversee manager and community work product through regular review of monthly financials, board packages and priority action lists; periodically review contract specifications, tickler reports, violation reports and annually review proposed community budgets and insurance specifications; participate in, and have visibility at, industry related events (CAI, ULI, State organizations etc.); serve on boards and committees; write articles and teach educational classes; attend Board and Annual meetings as needed to ensure high visibility with clients; develop topics and offer periodic Board training seminars; supervise community transitions pursuant to the CCMC checklist; and understand the laws and processes involved in community management and effectively transfer that knowledge to others. This position’s success factors include client satisfaction and retention; employee retention and development; and maintaining CCMC quality standards as a strategic leader of our company.

The selected candidate will demonstrate the ability to communicate effectively both verbally and in writing, demonstrate good judgment and maturity, demonstrate the ability to establish, nurture and maintain effective working relationships with clients, staff, and vendors, demonstrate sound understanding of all CCMC policies, procedures, culture and philosophy, and demonstrate servant leadership and motivational skills

A minimum of five years’ experience in a HOA management leadership role is required with a preference for working experience of community associations in large-scale master planned communities. Preferred qualifications include CAI PCAM designation and a college degree.

This position is based and has responsibilities in at least two of CCMC’s South Texas Markets.

The ability to travel is required.

If you are interested in this position, pleased submit your resume to Melissa McCoy at mmccoy@ccmcnet.com.