Job: Member Services Associate (Part-Time)

Title Member Services Associate (Part-Time)
Categories Location: Austin/San Antonio, Location: Texas, Role: Other
Location San Antonio, TX
Job Information

CCMC currently has a part-time Member Services Associate position at Hill Country Retreat in San Antonio, TX.

The Member Services Associate is responsible for providing a professional and welcoming experience to all members entering the facility as well as assisting with room rentals, membership registrations, handling cash transactions and sharing community information.  Responsibilities will include administering membership programs including membership directory forms, guest passes, lease information from owners renting property and owner contact information.  Will check in members and guests while recording the member’s planned use of the facility in activities registration system and periodically walk the facility to identify residents and guests who have not checked in; collecting membership cards.  Additionally, will enforce board-approved rules for use of the Community Center and register residents for special events and classes in activities registration system and collect payment at the time of registration as well as provide a receipt.  Must report any accidents, unsafe conditions or problems to the appropriate staff member and will act as a primary contact for all private facility rentals, ensuring that all necessary arrangements for payment, set up and take down have been made.

The ideal candidate will have 6 months of customer service experience, excellent computer skills preferably with Microsoft Office, and will be flexible with project changes and be able to think outside the box.  The qualified candidate will be outgoing with a professional personality and have strong customer service skills. Must have strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills; ability to work independently or with a group; and the ability to meet a high standard of customer service. Must be flexible with hours which may include nights, weekends and holidays.  Experience working for a community association or recreation center is a plus.

Work is conducted primarily in an indoor environment.  Employee may be required to repetitively lift and move up to 25 lbs.

All potential employees must pass a pre-employment drug screen and background check.

Texas hill country’s rolling terrain, majestic trees, and sweeping views make a natural setting for a Del Webb community for active adults age 55 and better. This beautiful area of San Antonio boasts amazing views of wildlife meandering through the lush, natural landscaping of the hills. From the moment you drive past the cascading waterfalls and mature oak trees at the entrance you will feel like you are entering your own private resort.

The Resort, a 28,000 square foot community center, offers state-of-the-art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along the network of walking trails winding through vast conservation areas.

If you are interested in this position, please email Amy Atkins at