Job: Member Services Associate

Title Member Services Associate
Categories Location: Austin/San Antonio, Location: Texas, Role: Other
Location San Antonio, TX
Job Information

CCMC currently has a full time Member Services Associate position available at Valley Ranch in San Antonio, Texas!

The Member Services Associate will be responsible for front desk operations, new homeowner registration, community website management, information dissemination and assisting patrons by phone, email, and in person. They will greet members, guests and vendors in the office and assist with membership matters. The Member Services Associate will also assist with lifestyle programs, activities, and classes, as well as any additional duties as assigned by the Community Manager.

This full time position will primarily work 8:00AM – 5:00PM, Monday through Friday. May be asked to cover additional shifts on weekends and holidays as needed. Responsibilities also include administering membership programs including issuance of access keys and association documents; maintenance of owner contact information in accordance with board-approved policies; assist with equipment and room set-up and takedown for various events and activities; enforcing board-approved rules; reporting accidents, unsafe conditions or problems to the appropriate personnel and other duties as assigned.

The ideal candidate will have a minimum of six months experience in customer service with basic clerical skills. Qualified applicants must display the following: excellent customer service skills, a positive, outgoing personality, the ability to work as a team player, and substitute when necessary. Must have the ability to communicate effectively both orally and in writing and have knowledge of Microsoft Office products. Must be able to work a flexible schedule. Work is conducted primarily in an indoor environment. However, preparation, implementation and assistance of some activities may take place outdoors. Employee may be required to repetitively lift and move up to 50 lbs.

A DR Horton community, Valley Ranch is currently home to over 1,500 families, and will grow to 2,500 homes. Valley Ranch has an active lifestyle program and is filled with recreational amenities including a resort-style pool with waterslides and a walk-up beach front entrance, fitness center, community playground, a basketball court, tennis courts, catch and release fishing pond, walking trails, community room and an open-air pavilion.

All prospective employees must pass a pre-employment drug screen and background check.

If you are interested, please email your resume to Kristine Spirt at