Job: Member Services Coordinator

Title Member Services Coordinator
Categories Location: Austin/San Antonio, Location: Texas, Role: Administrative and Community Standards
Location San Antonio, TX
Job Information

CCMC currently has a full time Member Services Coordinator position at Hill Country Retreat located in San Antonio, TX!

We are seeking a highly motivated individual to oversee all entry desk operations, processes and procedures, while acting as the primary point person for private facility rentals and fitness vendors.  The Member Services Coordinator greets residents and assists with membership matters, which include daily and special events registration, activity guest cards, fitness and programming schedules, and vendor payments. This candidate must ensure that all visitors are greeted and handled in a professional manner.

The ideal candidate will have a friendly disposition, the ability to build a rapport with members and a sense of humor. In accordance with board-approved policies, he/she will administer membership programs including, but not limited to, membership directory forms, guest passes, age qualification, lease information from owners renting property and owner contact information.  Candidate must have strong organizational skills, as well as the ability to multi-task.

The ideal candidate will have 6 months of customer service experience, excellent computer skills preferably with Microsoft Office, and will be flexible with project changes and be able to think outside the box.  The qualified candidate will be outgoing with a professional personality and have strong customer service skills. Must have strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills; ability to work independently or with a group; and the ability to meet a high standard of customer service. Must be flexible with hours which may include nights, weekends and holidays.  Experience working for a community association or recreation center is a plus.

Work is conducted primarily in an indoor environment.  Employee may be required to repetitively lift and move up to 25 lbs.

All potential employees must pass a pre-employment drug screen and background check.

Texas hill country’s rolling terrain, majestic trees, and sweeping views make a natural setting for a Del Webb community for active adults age 55 and better. This beautiful area of San Antonio boasts amazing views of wildlife meandering through the lush, natural landscaping of the hills. From the moment you drive past the cascading waterfalls and mature oak trees at the entrance you will feel like you are entering your own private resort.

The Resort, a 28,000 square foot community center, offers state-of-the-art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along the network of walking trails winding through vast conservation areas.

If you are interested in this position, please email Amy Atkins at