Job: Operations Manager

Title Operations Manager
Categories Location: Central Florida, Location: Florida, Role: Maintenance and Custodial
Location Golden Oak, FL
Job Information

CCMC currently has a full-time Operations Manager position at Golden Oak in Golden Oak, FL!

This position will assist the Community Manager with daily operations of Golden Oak.  Job functions include, responding to incoming calls and homeowner walk-in’s with the utmost focus, knowledge and professionalism, attending a presenting material at Board of Director meetings, overseeing the maintenance staff and needs of the community and assisting in common area operations, which include the pool and community center.  In serving the entities, this may entail overseeing daily functions that come with managing that property; planning, ensuring follow through and adhering to approved budgets.  The Operations Manager serves as an integral part of the leadership of the community.

The Operations Manager ensures that all association correspondence, communication, reports and follow through are presented timely and in a professional manner; ensures that all Association maintained property is inspected and maintained to the standard expected and approved by the Board of Directors; reviews bid documents and prepare bid comparisons for board approval; establishes any necessary processes and procedures in regards to maintenance, preventative maintenance, inspections, vendor oversight, and work in the community; assists in operations of the community including but not limited to overseeing special projects, preparation of budgets, and other operations; provides confidential administrative support to Community Manager which may include drafting and proofreading correspondence, daily monitoring of in/out boxes and mail correspondence; monitors completion of maintenance and landscape projects, generating work orders; provides information, assistance, materials and education to new and existing residents regarding personal and association maintained property; attends monthly Board meetings and member Annual meetings required; contributes to the print and email communication to the residents on relevant work being performed in their neighborhood or building, resident education and any common area or pool closures; ensures that the association’s liability and damage insurance policies conform to requirements of the governing documents and applicable law; develops and implements a risk management program under the Board’s direction; monitors vendor work and performance against adopted budget.

The ideal candidate will demonstrate integrity to do the right thing all the time; be innovative with new and creative solutions to challenges; be personable and self-motivated with outstanding customer service skills; working knowledge of legal process and State statutes in Florida; excellent verbal and written communication skills; excellent people skills and proven ability to maintain working relationships with residents, contractors and volunteers; organized and efficient in work ethic in fast pace environment; excellent time management and conflict resolution skills. Strong decision making abilities. Computer skills including basic knowledge of Word, Excel, Outlook and internet functions. Ability to maintain confidentiality of closed session material and personnel matters.

Work is conducted both indoors in an office environment where employee must sit or stand for long periods of time and outdoors conducting field inspections and participating in lifestyle events.  Employee may be required to repetitively lift and move up to 40 lbs.  Employee is required to talk and hear and have the ability to focus and attend to long periods of discussions in meetings. Must be able to work events and attend meetings after hours and on weekends as well as respond to after-hours emergencies as necessary

Seize the opportunity to be part of the CCMC team that maintains Golden Oak at Walt Disney World® Resort, the one-of-a-kind, luxury community for those who dream of living the magic of Disney. Located just four miles from Magic Kingdom® Park, this private, residential retreat offers first-ever whole ownership of custom, single-family homes at Walt Disney World® Resort. Prices start at $2 million and when fully completed, the community will consist of 300 homes.

Golden Oak is a 7-day a week resort-style operation. Candidate must be willing to work a non-fixed schedule, which may require, nights, weekends, and holiday hours.

If you are interested, please contact Steve Waring at