Location: Texas

Title Assistant Community Manager
Categories Location: Austin/San Antonio, Location: Texas, Role: Community and District Management
Location San Antonio, TX
Job Information

CCMC currently has a full time on-site Assistant Community Manager position at Cibolo Canyons in San Antonio, TX!

Under the direction of the Community Manager, the Assistant Community Manager is responsible for supporting the day-to-day business operations and management direction of Cibolo Canyons as required in the governing documents, applicable state law and outlined in the CCMC management contract.

This position will work closely with the Community Manager to oversee multiple departments in the community. Will assist in development of the annual budget and reserve plan and monitor performance against adopted budget, ensure that the reserve study is professionally updated, and review and authorize departmental expenses. This position is also responsible for being a staff liaison to the Board of Directors, Finance and Neighborhood Committees, assisting with preparation of agendas and packets, drafting memos/variance reports, ensuring accuracy of minutes and timely posting of information on website and bulletin board. Will need to routinely attend the meetings of other committees to monitor work plans and provide guidance as necessary.

The Assistant Community manager will also assist with recruiting, hiring, evaluation and termination of employees. As needed, will provide information for monthly newsletter and email blasts, explain board policy decisions as needed, and monitor newsletter content to ensure that communications are consistent and appropriate in tone and presentation. Will complete other duties as assigned.

To be successful in this role, candidate should demonstrate strong leadership and team building skills, possess excellent communication abilities and collaborative approach to community management in order to establish and maintain good working relationships with Board, staff, residents, volunteers, and contractors. Must have the ability to maintain confidentiality of closed session material and personnel matters. We are looking for someone with excellent “people” skills, with strong multi-tasking abilities, highly organized, detail-oriented and a self-starter.

The ideal candidate will have 2-3 years Association Management industry experience with experience overseeing administrative staff, as well as common area maintenance. Those with experience working with older adults are encouraged to apply.

All potential employees must pass a pre-employment drug screen and background check.

Cibolo Canyons currently has 1,200 homes and will ultimately grow to 1,800.  Tucked away in the tranquil, rolling hill country, the neighborhood is just minutes away from New Braunfels and 20 minutes from Downtown San Antonio and Pearl District.  Set in 2,100 acres of breathtaking landscape, the community features distinctive homes, community amenities, a world-class JW Marriott resort and spa, ant two PGA Tournament Players Club golf courses, designed by Pete Dye and Greg Norman.

If you are interested, please email your resume to Kim Thornton at KThornton@cibolocanyons.com.



Title Community Manager
Categories Location: Austin/San Antonio, Location: Texas, Role: Community and District Management
Location San Antonio, TX
Job Information

CCMC currently has a full-time Community Manager position at Alamo Ranch in San Antonio, TX!

 Under the direction of the Homeowner control Board of Directors, the Community Manager is responsible for the daily business operations and management direction of Alamo Ranch, as required in the governing documents, any applicable state law, and outlined in the CCMC management contract. This position also includes oversight and leadership of service contractors and daily interaction with community residents and volunteers. The position requires the ability to multi-task on a variety of levels, with the utmost focus, organization, and professionalism. The Community Manager serves as an integral part of the leadership of the community, acting as an advisor to the Board, and by creating a variety of social opportunities and events to promote and preserve a real sense of community.

Responsibilities include: providing the specific services required to facilitate the daily business functions of the association; supervising, training, motivating and developing a dedicated site team, creating and administering annual budgets while monitoring performance against the budget; preparing various reports for the Board of Directors; developing and implementing a risk management program; facilitating long-range planning and annual goal setting; overseeing operation and maintenance of all association assets; developing, promoting, coordinating, and oversight community events; conducting regular meetings with residents and volunteers; ensuring that the requests of the residents are dealt with in a timely and professional manner, and performing other duties as assigned.

The ideal candidate will have: CMCA, 3 years of progressive community management experience, and possess a strong operational knowledge with a background overseeing common area amenities, maintenance, landscaping, and irrigation. Must also have excellent communication skills and an understanding of community financial operations. Qualified candidates must be self-motivated and able to work effectively with a board of directors and committees. Candidate must also possess a high level of leadership skills. Additionally, be able to work effectively with service partners, and CCMC team members.

Alamo Ranch is located in San Antonio, Texas.  This master planned family community consisting of 1,231 single family homes which is Homeowner control.

 If you are interested please submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Vice President of Client Fulfillment
Categories Location: Houston, Location: Texas, Role: Executive Leadership
Location Houston, TX
Job Information

CCMC currently has a Vice President of Client Fulfillment position in Houston, Texas!

In business for over 45 years, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth and development, and giving back to the greater community.

If you are seeking a new workplace home where engagement and purpose matter, CCMC may be the company for you! From our guiding principles to our company culture, we emphasize service, integrity, innovation and fun.

Our team members are the strength behind CCMC. If you are an experienced leader who thrives in a service-oriented environment, are driven to succeed and enjoy developing a team this role could be just right for you.

While working under the guidance of the Central Division President, this position will; oversee manager and community work product through regular review of monthly financials, board packages and priority action lists; periodically review contract specifications, tickler reports, violation reports and annually review proposed community budgets and insurance specifications; participate in, and have visibility at, industry related events (CAI, ULI, State organizations etc.); serve on boards and committees; write articles and teach educational classes; attend Board and Annual meetings as needed to ensure high visibility with clients; develop topics and offer periodic Board training seminars; supervise community transitions pursuant to the CCMC checklist; and understand the laws and processes involved in community management and effectively transfer that knowledge to others. This position’s success factors include client satisfaction and retention; employee retention and development; and maintaining CCMC quality standards as a strategic leader of our company.

The selected candidate will demonstrate the ability to communicate effectively both verbally and in writing, demonstrate good judgment and maturity, demonstrate the ability to establish, nurture and maintain effective working relationships with clients, staff, and vendors, demonstrate sound understanding of all CCMC policies, procedures, culture and philosophy, and demonstrate servant leadership and motivational skills

A minimum of five years’ experience in a HOA management leadership role is required with a preference for working experience of community associations in large-scale master planned communities. Preferred qualifications include CAI PCAM designation and a college degree.

This position is based and has responsibilities in at least two of CCMC’s South Texas Markets.

The ability to travel is required.

If you are interested in this position, pleased submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.

 



Title HR Manager – Plano
Categories Location: Dallas, Location: Texas, Role: Executive Leadership
Location Plano, TX
Job Information

CCMC currently has a full-time HR Manager positions available in Plano, TX!

Reporting to CCMC’s Chief Human Resources Officer, the HR Manager is a generalist role with primary responsibility for employee relations. The incumbent serves as a partner to the functions it supports and is responsible for forming and sustaining strong business relationships. The purpose of these relationships is to deliver value-added people services that reflect the strategic objectives of the organization – namely, to delight our clients. This position demonstrates strong business acumen – deeply understanding and servicing the functions it supports – and possesses HR expertise and abilities to help coach managers, retain employees, and meet employment compliance requirements.

For over 45 years and in ten states and growing, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth, development, and giving back to the greater community. If you are seeking a workplace where engagement and purpose matter, CCMC is the company for you.

Our culture is very important to us and comes to life by our core values, including:

Integrity: Do the right thing. Be personally accountable. Share mistakes openly.

Respect: Embrace humility. Communicate with candor. Foster dignity.

Service: Lead by serving. Be intentional. Find a better way.

Community: Put people first. Engage fearlessly. Cultivate your development. Fuel collaboration.

The HR Manager provides day-to-day performance development guidance and coaching to management, resolves straightforward to complex employee relations issues, mitigates risk to avoid legal actions, ensures diversity and inclusion is at the forefront within its functions, and effectively writes and implements HR policies that meet the needs of CCMC and its employees. The incumbent monitors employee satisfaction through exit interviews, stay interviews, and employee engagement efforts, and attends staff meetings with respective functions, as well as client board meetings, to ensure understanding of the business and how best to support team members.

As well as employing change management approaches to support the evolution of CCMC, the HR Manager acts as the voice of the employees it supports to inform and ensure the CHRO and HR specialists in Talent Acquisition, Employee Development & Engagement, and Total Rewards deliver solutions that meet their needs. The incumbent has the “pulse” of its employees, and as such, deeply understands and objectively speaks on behalf and to employees’ “hearts” and “minds, while ensuring that meeting their needs is in step with CCMC’s culture, values, and overall business imperatives. In partnering with HR specialist colleagues, the HR Manager also effectively helps implement and monitor HR solutions.

Qualified candidates will have a Bachelor’s degree, a professional HR certification, and 5+ years of progressive HR experience, including supporting a minimum of 400 – 500 employees and resolving simple to complicated employee relations issues. Experience in real estate and/or the hospitality industry is highly favorable. Experience improving working relationships, increasing retention by ensuring employee morale, and helping shape culture is necessary.

Ideal candidates will be thoroughly accountable for self and for the success of their functions and employees. They use excellent judgment, demonstrate the courage to take smart risks that improve business and HR performance, and possess strong emotional intelligence. Additionally, they are team players who quickly build trust and collaborative working relationships, and are consultative and customer service-oriented. Proven change management skills and success in having helped inform and implement effective HR solutions are required as are the abilities to be highly responsive, confidential, and effective in juggling multiple priorities.

Candidates must be adept in comprehending, interpreting, and applying the appropriate sections of applicable laws, guidelines, regulations, and ordinances into workplace practices and policies. As such, must have strong experience in employment law and employee relations as well as effective written communication skills. Additionally, candidates are required to have a working knowledge of human resource disciplines, including compensation practices, organizational diagnosis, and performance management. Strong MS Office skills are necessary, particularly Word, PowerPoint, and Outlook.

This position requires the ability to travel by ground and air approximately 10 – 15% of the time and work flexibly to support employees in various time zones. The HR Manager located in Arizona will support employees in the Pacific and Mountain Time Zones; the HR Manager in Texas will support employees in the Central and Eastern Time Zones.

CCMC team members enjoy a comprehensive benefits package including medical, dental, vision, and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, and volunteer time; an employee assistance program; and professional education. In addition to all of this, CCMC is a great place to work and be your home away from home!

If you are interested in this position, please submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Community Ambassador (part-time)
Categories Location: Austin/San Antonio, Location: Texas, Role: Other
Location Dripping Springs, TX
Job Information

CCMC currently has a part-time Community Ambassador position at Headwaters in Dripping Springs, TX!

Under direction of the Community Manager, the Community Ambassador is responsible for assisting the developer’s marketing program with on-site marketing tasks to include but not limited to the following:

  • Greeting members and guests as they enter and answering any questions they may have, routinely touring the facility while interacting with homeowners and prospective buyers, following a checklist to properly open and close each day.
  • Provide community information to prospective new residents/realtors in person, online, and by phone.
  • Track and maintain contact information for prospective buyers, current buyers, and residents.
  • Submit weekly sales reports, traffic reports, and various operations reports for the information centers in the community.
  • Provide administrative support to the marketing manager as needed.
  • Assist the Lifestyle Director with lifestyle programs, events and promotions as assigned.

The ideal candidate will have a minimum of 2 years experience in a customer service focused environment, excellent project management skills and the ability to multi-task in a fast-paced, deadline-driven environment. Must have the ability to establish and maintain strong working relationships with staff, residents, prospective buyers, volunteers, and vendors as well as strong conflict resolution skills.  Additionally, must have a High School Diploma or equivalent, strong interpersonal skills, excellent verbal and written communication skills as well as the ability to develop, design, and implement programs on a computer using Microsoft Office and others as assigned.  Must have the ability to work weekends, nights and holidays.

***Primary workdays will be on the weekends***

Friday:11 A to 6P

Saturday: 9A to 5P.

Sunday: Noon to 5P.

Located just 25 minutes from Austin, Headwaters in Dripping Springs, TX, is one of Freehold’s Vital Communities® emphasizing healthy living, engagement, connectivity, stewardship, and design.  Named as Austin’s 2020 Master Planned Community of the year, Headwaters’ residents will enjoy 1,000 acres of open space, parks, open lawns, picnic areas, and a stargazing Homestead Park amphitheater connected by eight miles of walking trails.  With spectacular views of Barton Creek and five protected hilltops, this community will include 1,000 households and features an award-winning amenity center with a resort-style-split-level pool, 3,000 square foot fitness center, event lawn, the HUB café, a playscape for kids, and a dog park.

If you are interested, please email your resume to Patrick Corona at patrick@myheadwaters.com.



Title Maintenance Associate
Categories Location: Dallas, Location: Texas, Role: Maintenance and Custodial
Location McKinney, TX
Job Information

CCMC currently has a full-time Maintenance Associate position at Trinity Falls in McKinney, TX!

The Maintenance Associate is responsible for coordinating the maintenance of the association’s common property and amenities as directed by the Community Manager.

The Associate will prepare and maintain the property in a condition to pass required inspections; Assist in coordinating the work of contractors in maintaining the property; Complete repair work orders in a timely manner; Order equipment, parts and supplies, only as directed, and maintain adequate stock of frequently-used items; Oversee the set-up of rooms based on information provided by the Lifestyle Department or Community Manager; Provide a written inspection report to Lifestyle Department outlining any damages or extra cleaning charges within 24 hours of room rental; Maintain records of other expenses incurred for rental events; Respond to after-hours emergencies; Perform other duties as assigned.

The ideal candidate will have three years’ experience in facility and grounds maintenance or related field of work; have a service oriented attitude with internal and external customers; have the ability to communicate effectively both orally and in writing, and establish and maintain good working relationships with Board, staff, residents, volunteers, and contractors; have extensive knowledge of building and grounds maintenance, light plumbing, carpentry, electrical, and painting principles; have basic computer knowledge.

Must be able to work both indoors and outdoors in various weather conditions, perform physical labor and lift up to 80 pounds. Candidates must have a flexible schedule and be able to work after hours and on weekends as needed. Previous experience preferred in HVAC, electrical, plumbing, landscaping and irrigation, and grounds maintenance.

If you are interested in this position, please email your resume to Jillian Meers at jmeers@ccmcnet.com.



Title Community Standards Coordinator
Categories Location: Austin/San Antonio, Location: Texas, Role: Administrative and Community Standards
Location San Antonio, TX
Job Information

CCMC currently has a full-time Community Standards Coordinator position at Hill Country Retreat in San Antonio, TX!  

Under the direction of the Community Manager, the Community Standards Coordinator will visually inspect residential properties for compliance with deed restrictions; interpret and enforce property maintenance codes, regulations, and design guidelines; work effectively with homeowners to ensure compliance when violations are found; maintain accurate records of complaints and inspections made, and prepare effective reports and other written communication.  This position will serve as the liaison between homeowners, residents, and the Architectural Review Committee, Communication Committee, and the Common Area Transfer Sub-Committee.

Additional responsibilities include assisting in the creation and adoption of violation policies based upon the Community Association Governing Documents and State Statutes; tracking and coordinating the fine process, including notifications, verifications, written correspondence, and file maintenance; assisting homeowners with understanding the Architectural guidelines and requirements and guide them through the submittal process; preparing agendas and minutes for committee meetings as well as attending committee meetings; attending hearings as scheduled by the committee; and preparing written correspondence to homeowners regarding deed restriction violations and architectural modification approval/denials.

Peripheral duties will include front desk coverage, as needed, as well as administrative support to both Community Manager and Lifestyle Director which includes but is not limited to planning and preparing for annual meetings, board meetings and board packets, creating month-end reports, updating accounts and collections, creating a team calendar, understanding budgets, cash handling, ordering office supplies, working with maintenance staff and other duties as assigned.

The ideal candidate will have five years of related work with a combination of education and customer service experience; working knowledge of the legal process for the community in regard to governing documents, enforcement policies, assessments, liens, and the State Statutes regarding due process; demonstrated proficiency in language skills-oral/written communication and interpretation of data; and excellent “people” skills and attention to detail. Additional experience in a Community Association setting, education or training in design, construction, landscaping or a related field is a plus.  A current driver’s license, insurance, and personal vehicle are required although a golf cart is available for community tours.

This position requires work both indoors in an office environment and outdoors conducting field inspections.  Candidates must be able to work outdoors in various weather conditions and walk long distances over varied terrain in order to inspect properties and may be required to repetitively lift and move up to 25 lbs.

Texas hill country’s rolling terrain, majestic trees, and sweeping views make a natural setting for a Del Webb community for active adults age 55 and better. This beautiful area of San Antonio boasts amazing views of wildlife meandering through the lush, natural landscaping of the hills. From the moment you drive past the cascading waterfalls and mature oak trees at the entrance, you will feel like you are entering your own private resort.

 The Resort, a 28,000 square foot community center, offers state-of-the-art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along with the network of walking trails winding through vast conservation areas.

If you are interested in this position, please first notify your supervisor, and then email Matthew Dozier at mdozier@ccmcnet.com



Title Maintenance Technician
Categories Location: Austin/San Antonio, Location: Texas, Role: Maintenance and Custodial
Location Round Rock, TX
Job Information

CCMC currently has a full-time Maintenance Technician position at Vizcaya in Round Rock, TX!

The Maintenance Technician’s daily responsibilities will include: emptying and cleaning trash cans; washing windows; straightening and cleaning pool furniture; cleaning vents, air filters, fans, and walls. Additional maintenance work to include lighting checks, bulb and ballast replacements, maintaining doors and locks, perform minor caulking, prep work and painting, carpentry repairs, electrical repairs, plumbing maintenance and other repairs. The Technician will be part of the team that ensures various community components pass required inspections. The Technician may also perform janitorial duties to ensure the cleanliness of the facilities is consistently maintained to the standard expected by our residents, such as cleaning walkways, hosing pool decks and assisting with the set-up and tear down of rooms for events, clubs, groups and functions.

The ideal candidate will be self-motivated and observant, and will detect maintenance/janitorial needs throughout the property and rectify any issues found as quickly as possible; will be able to communicate with managers, residents and peers; will have the ability to communicate effectively both orally and in writing; will follow instructions and schedules as designated; and will be dependable, solution-oriented and professional in appearance. Pleasant personality and people skills are a must. Experience with preventative maintenance programs and their implementation is preferable.

Must be able to work both indoors and outdoors in various weather conditions, perform physical labor and lift up to 75 pounds. Candidates must be able to work a flexible schedule and be able to work after hours and on weekends as needed. Previous experience preferred in HVAC, electrical, plumbing, swimming pool, general maintenance, and entry level computer skills including Microsoft
Office and Outlook.

Vizcaya consists of two separate communities under one master association. Heritage at Vizcaya offers an upscale, active adult lifestyle. The community will have over 635 homes at build out and community amenities include a spacious Lodge with a fitness center, banquet room, billiards room, and other multi-purpose spaces. Outdoor amenities include a heated pool and spa, tennis, pickle ball, and bocce courts, and community walking trails. Traditions at Vizcaya is a community of upscale single-family homes that will have around 580 homes at build out. Community amenities include an outdoor pavilion, a swimming pool, a children’s playground, and community walking trails. The Maintenance Tech works for the master association and is responsible for the maintenance of the amenities for both communities in Vizcaya.

If you are interested in this position, please submit your resume to Stuart Tyrrell at styrrell@ccmcnet.com.



Title Maintenance Associate
Categories Location: Houston, Location: Texas, Role: Maintenance and Custodial
Location The Woodlands, TX
Job Information

CCMC currently has a full-time Maintenance Associate position at Del Webb The Woodlands in Texas!

The Maintenance Associate will provide general and preventative facilities maintenance and repair tasks to provide safe, attractive, comfortable, clean, and efficient facilities and amenities. The associate will be responsible for performing general maintenance and custodial work in assigned areas. Responsible for accomplishing a daily routine of facility and amenity areas cleaning, standard maintenance and repairs on facilities, structures, surfaces, and mechanical systems. May operate a wide variety of light equipment, machinery, and an array of maintenance tools. Organizes and maintains inventory of maintenance supplies and tools. Establishes and implements a preventative maintenance schedule and maintains records of planned service. Oversees the work of maintenance contractors at the direction of the Community Manager. Responds to afterhours emergencies. Performs other duties as assigned.

Must show high attention to detail, exercise professional judgment, and communicate well with managers, residents, and staff throughout the day. The candidate must be able to work independently and at times unsupervised. Must own vehicle with valid driver’s license and insurance. Personal vehicle may need to be used from time to time.

Work is conducted both indoors and outdoors. Employee must be able to work outdoors in various weather conditions, particularly high heat, and to walk long distances to perform physical inspections. Employee must be able to repetitively lift and carry up to 75 lbs. and to perform other physical labor. Employee is required to see, talk, and hear. Evening and weekend work may be required.

All potential employees must pass a pre-employment drug screen, physical, and background check.

Del Webb The Woodlands will complete build-out at around 600 homes with signature amenities designed to encourage an active and engaged adult lifestyle, including a 14,000 SF amenity center, six lakes, walking trails, Pickleball courts, tennis courts, Bocce ball courts, indoor and outdoor pools and spas, an outdoor community kitchen, and more. The community offers a natural refuge, unique in its beauty, diversity, convenience, and comfort, with access to the best restaurants, medical district, shopping, and entertainment venues in The Woodlands. The community is a place that fosters the very best in active adult community living.

CCMC team members enjoy a comprehensive benefits package including medical, dental and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, medical, and volunteer time; an employee assistance program, and professional education opportunities. 

If you are interested, please send your resume to Nick Will at nwill@ccmcnet.com.

 



Title Front Desk Attendant (part-time)
Categories Location: Dallas, Location: Texas, Role: Administrative and Community Standards
Location Frisco, TX
Job Information

CCMC is currently hiring a part-time Front Desk Attendant position at The Village at Frisco Lakes in Frisco, TX.

The Part Time Front Desk Attendant is responsible for entry desk operations at the Amenity Center including membership registration using Activenet software, cash handling, information dissemination and assisting patrons by phone and in person. Essential Functions include: Greet members and guests at the service area, handle event/program registration requests, scan identification cards, answer telephones, take messages, direct calls, and provide general information; Answer customer questions regarding hours, facility information, services and programs; Report any accidents, unsafe conditions, or problems to the appropriate staff member; Enforcement of policies and procedures; Other department related duties as assigned by the professional staff; Facility booking and reservations.

Candidate must be outgoing with a professional personality, a sense of humor, a positive outlook, patience and self-control. Qualified applicant will display the following: strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills; ability to work independently or with a group; and ability to meet a high standard of customer service. The ideal candidate will have at least 2 years professional administrative experience with basic cash handling skills, excellent computer skills including Microsoft Office, will be flexible with project changes and be able to think outside the box. Experience using Activenet software is preferred.

Available Shifts:

5:30 – 9:30 am Monday – Friday;

5:30 – 9:30 pm Monday – Friday;

1:30 – 9:30 pm Saturday; and

11:30 – 6:00 pm Sunday

Weekends

Flexible schedule is preferable to substitute for other front desk attendants when necessary. Must be able to work nights, weekends, and holidays. Candidate must be able to work their assigned shift on a consistent basis.

Wrapped around the shores of Lake Lewisville in prestigious Frisco, Frisco Lakes is the premier community for active adults age 55 and better in the north Dallas area. The community’s convenient location provides easy access to both Dallas and Fort Worth and all these cities have to offer. Plus, DFW International Airport and Dallas Love Field are just 25 minutes away, making it easy to bring in friends and family. Amenities include an 18-hole golf course which the Association does not own or maintain, three amenity centers, three outdoor pools, one indoor pool, an two outdoor spas and one indoor spa, walking trails, state-of-the-art fitness centers, billiards and game rooms, and ballrooms where residents can show off their best dance moves.



Title Community Standards Associate
Categories Location: Dallas, Location: Texas, Role: Administrative and Community Standards
Location Frisco, TX
Job Information

CCMC currently has a full-time Community Standards Associate position at Frisco Lakes in Frisco, TX!

The Community Standards Assistant is responsible for implementing the covenant enforcement for the community under the direction of the Community Manager.

The Community Standards Assistant will perform a variety of administrative, coordination and documentation tasks; assist in check-in, tracking, and coordination of modification applications; track, coordinate and assign modification inspections to committee members; correspond to all homeowners regarding their application submittal; prepare agendas and minutes for the Architectural Modification Committee meetings; assist homeowners with understanding the Design Guidelines and modification requirements and guide them through the submittal process; provide information, assistance, materials and education to new and existing homeowners regarding modification applications and governing documents of the Association; maintain up to date resident files, master files and electronic file; perform weekly property inspections; process and maintain violations for the community according to approved policies and guidelines; prepare notification emails, letters and/or postcards per established procedures; responsible for the tracking and coordination of the fine process, including notifications, verifications, and file maintenance; receive and respond to homeowner phones calls and emails as required in a timely fashion.

The ideal candidate will communicate courteously and effectively in person, in writing and by telephone with staff members, contractors, residents and public officials; establish and maintain good working relationships with Board, staff, residents, volunteers and contractors; have extensive knowledge of Covenants and Design Guidelines and ability to interpret and apply knowledge to position responsibilities; strong computer skills in Windows environment; learn ACCESS software; strong organizational skills and habits

Must have a valid Texas Drivers License and reliable personal vehicle; strong interpersonal skills in dealing with the public; computer skills including basic knowledge of MS Office programs including Outlook, Word and Excel; experience in a similar position is preferred, but not required; organized and efficient in work ethic; must be flexible and have have reliable transportation.

Wrapped around the shores of Lake Lewisville in prestigious Frisco, Frisco Lakes is the premier community for active adult’s age 55 and better in the north Dallas area. The community’s convenient location provides easy access to both Dallas and Fort Worth and all these cities have to offer. Plus, DFW International Airport and Dallas Love Field are just 25 minutes away, making it easy to bring in friends and family. Amenities include an 18-hole golf course which the Association does not own or maintain, three amenity centers, three outdoor pools, one indoor pool, an two outdoor spas and one indoor spa, walking trails, state-of-the-art fitness centers, billiards and game rooms, and ballrooms where residents can show off their best dance moves.

If you are interested in this position, please send your resume to Aby Rodriguez at arodriguez@ccmcnet.com.

 



Title Community Accountant
Categories Location: Dallas, Location: Texas, Role: Finance and Accounting
Location Dallas, TX
Job Information

CCMC currently has a full-time Community Accountant position available in Dallas, TX with a Sign On Bonus!

In business for over 45 years, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth and development, and giving back to the greater community.

If you are seeking a new workplace home where engagement and purpose matter, CCMC may be the company for you. From our guiding principles to our company culture, we emphasize service, integrity, innovation and fun.

Our team members are the strength behind CCMC. If you thrive working in a fast paced environment, enjoy portfolio work, are driven to succeed and enjoy building strong client relationships this role could be just right for you.

CCMC team members enjoy a comprehensive benefits package including medical, dental and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, medical and volunteer time; an employee assistance program, and professional education opportunities.

The Community Accountant responsibilities include maintaining the accounting for a portfolio of community associations, preparing their financial statements, to include but not limited to bank reconciliations, general ledger account schedules and reconciliations, recording journal entries, etc.

Additional responsibilities in this role include performing financial statement analysis and interpretation, troubleshooting and problem solve accounting matters, annual accounting budget reviews, assisting auditors with providing backup and responses to inquiries for annual audit and tax return preparation, and attending meetings to assist site teams with financial matters and interpretation.

The qualified candidate will have the following:

-Bachelor degree in Accounting or Finance

-A minimum of three years general ledger and preparing financial statements experience

-A thorough understanding of accrual basis accounting

-Intermediate to advanced knowledge of Microsoft Excel

-Ability to communicate effectively both orally and in writing

-Ability to establish and maintain effective working relationships with site teams, vendors and team members

Experience in the Homeowners Association industry experience is highly preferred.

If you are interested in this position, please submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Member Services Associate
Categories Location: Austin/San Antonio, Location: Texas, Role: Other
Location San Antonio, TX
Job Information

CCMC currently has a full time Member Services Associate position available at Valley Ranch in San Antonio, Texas!

The Member Services Associate will be responsible for front desk operations, new homeowner registration, community website management, information dissemination and assisting patrons by phone, email, and in person. They will greet members, guests and vendors in the office and assist with membership matters. The Member Services Associate will also assist with lifestyle programs, activities, and classes, as well as any additional duties as assigned by the Community Manager.

This full time position will primarily work 8:00AM – 5:00PM, Monday through Friday. May be asked to cover additional shifts on weekends and holidays as needed. Responsibilities also include administering membership programs including issuance of access keys and association documents; maintenance of owner contact information in accordance with board-approved policies; assist with equipment and room set-up and takedown for various events and activities; enforcing board-approved rules; reporting accidents, unsafe conditions or problems to the appropriate personnel and other duties as assigned.

The ideal candidate will have a minimum of six months experience in customer service with basic clerical skills. Qualified applicants must display the following: excellent customer service skills, a positive, outgoing personality, the ability to work as a team player, and substitute when necessary. Must have the ability to communicate effectively both orally and in writing and have knowledge of Microsoft Office products. Must be able to work a flexible schedule. Work is conducted primarily in an indoor environment. However, preparation, implementation and assistance of some activities may take place outdoors. Employee may be required to repetitively lift and move up to 50 lbs.

A DR Horton community, Valley Ranch is currently home to over 1,500 families, and will grow to 2,500 homes. Valley Ranch has an active lifestyle program and is filled with recreational amenities including a resort-style pool with waterslides and a walk-up beach front entrance, fitness center, community playground, a basketball court, tennis courts, catch and release fishing pond, walking trails, community room and an open-air pavilion.

All prospective employees must pass a pre-employment drug screen and background check.

If you are interested, please email your resume to Kristine Spirt at kspirt@ccmcnet.com.



Title Community Manager
Categories Location: Dallas, Location: Texas, Role: Community and District Management
Location Northlake, TX
Job Information

CCMC currently has a full-time Community Manager position at Canyon Falls in Northlake, TX!

 Under direction of the Board of Directors, the Community Manager is responsible for the daily business operations and management direction of the Canyon Falls Community Association, as required in the governing documents, any applicable state law and outlined in the CCMC management contract. This includes oversight and leadership of service contractors and daily interaction with community residents and volunteers. The position requires the ability to multi-task on a variety of levels, with the utmost focus, organization and professionalism. The Community Manager serves as an integral part of the leadership of the community, acting as an advisor to the Board and the volunteer committees, and by creating a variety of opportunities to promote and maintain a true sense of community.

Responsibilities include providing the specific services required to facilitate the daily office functions; overseeing the architectural design review and covenant enforcement  processes, in accordance with governing documents; developing and administering the annual budgets; monitoring performance against the budget; conducting monthly reviews of financial statements and preparing variance reports for the Board of Directors; developing and implementing a risk management program; facilitating long-range planning and annual goal setting; overseeing operation and maintenance of all association assets; ensuring that the needs of the residents are dealt with in a timely and professional manner; and performing other duties as assigned.  The manager shall also supervise the related on-site staff hired to assist in the facilitation and oversight of the aforementioned duties.

The ideal candidate will have: a CMCA (PCAM preferred), at least 5 years of progressive on-site community management experience, architectural review familiarity, and possess a strong operational knowledge, with a background overseeing common area amenities, maintenance, landscaping and irrigation. Must also have excellent communication skills, and a strong understanding of community financial operations. Qualified candidates should be assertive, self-motivated, a servant leaders, work collaboratively in a staff environment, and be able to work effectively with a developer Board of Directors.

Located in Flower Mound and Northlake, Canyon Falls will build out to over 2,000 single family homes, as well as providing native environments and active lifestyle events.   The extensive common areas, 10 miles of walking, jogging and biking trails, along with the resort-style amenities, make this community a very desirable place to call home.

All prospective employees must pass a pre-employment drug screen and background check.

If you are interested, please email JoAnn Abramo at jabramo@ccmcnet.com.



Title Community Manager
Categories Location: Austin/San Antonio, Location: Texas, Role: Community and District Management
Location San Antonio, TX
Job Information

CCMC currently has a Community Manager position at Hill Country Retreat in San Antonio, TX!

Under direction of the Board of Directors, the Community Manager is responsible for the daily business operations and management direction of Hill Country Retreat as required in the governing documents, any applicable state law and outlined in the CCMC management contract. Includes oversight and leadership of staff of 15 and service contractors and daily interaction with community residents and volunteers. The position requires the ability to multi-task on a variety of levels with the utmost of focus, organization and professionalism. The Community Manager serves as an integral part of the leadership of the communities, acting as advisor to the Board and volunteer committees regarding policies and procedures and creating a variety of social opportunities to promote and maintain a true sense of community.

Responsibilities also include overseeing daily office functions; ensuring that the needs of the residents are dealt with in a timely and professional manner; developing and administering the annual budgets; monitoring performance against the budget; conducting monthly reviews of financial statements and preparing variance reports for the Board of Directors; developing and implementing a risk management program; facilitating long-range planning and annual goal setting; working in conjunction with the developer and sales team; cooperation with and oversight of several Homeowner Committees; overseeing operation and maintenance of all association facilities; overseeing the covenant enforcement and architectural design review processes in accordance with governing documents; and performing other duties as assigned.

The ideal candidate will have: CMCA (PCAM preferred), 5 years of progressive, on-site community management experience, possess a strong operational background with experience overseeing common area amenities such as clubhouse, pool operations, tennis courts, common area maintenance, landscaping and irrigation. Must also have excellent communication skills, a strong understanding of community financial operations and experience working in a community with a robust lifestyle program. Qualified candidates must be self-motivated and able to work effectively with a board of directors and committees. Candidate must also possess a high level of leadership skills.

All prospective employees must pass a pre-employment drug screen and background check.

Texas hill country’s rolling terrain, majestic trees, and sweeping views make a natural setting for a Del Webb community for active adults age 55 and better. This beautiful area of San Antonio boasts amazing views of wildlife meandering through the lush, natural landscaping of the hills. From the moment you drive past the cascading waterfalls and mature oak trees at the entrance you will feel like you are entering your own private resort.

The Resort, a 28,000 square foot community center, offers state-of-the-art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along the network of walking trails winding through vast conservation areas.

If you are interested in this position, please email your resume to JoAnn Abramo at jabramo@ccmcnet.com.

Want to know what life as a Community Manager with CCMC is like? Copy and paste this link into your browser. We look forward to connecting with you!

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Title Lifestyle Director
Categories Location: Austin/San Antonio, Location: Texas, Role: Lifestyle and Communications
Location Schertz, TX
Job Information

CCMC currently has a full-time Lifestyle Director position at Homestead in Schertz, TX.  

The Lifestyle Director is responsible for implementing and executing the Homestead™ vision; resident communication and engagement; vendor/community partnerships; planning of community programs, events, classes, clubs and activities to promote and maintain a true sense of community. The Lifestyle Director also plays a key role in facilitating brand consistency and awareness to prospects, vendors, and residents. The Lifestyle Director will be responsible for creating, marketing, planning, promoting and executing an annual calendar of activities, classes, trips, educational programs, overseeing garden programming and special events for families, children, teens and adults; building partnerships with local businesses and organizations; soliciting sponsorships for community events; recruiting and organizing resident volunteers; managing an annual activities budget; and serving as a local resource for homeowners as well as providing tours and information to prospects.   Additionally, will assist in the execution of marketing events and prospect engagement while developing marketing strategies for events and classes.

Other responsibilities include establishing and implementing general policies and procedures for activities; developing and nurturing a viable network of  volunteers; assisting with front desk operations; overseeing scheduling of events, trips, meetings, rooms,  and group functions; developing, promoting, coordinating and overseeing community events; editing, producing and distributing monthly community newsletter/website; conducting regular meetings with residents regarding community information; producing, maintaining and following an annual budget for activity income and expenses; providing monthly financial reports for activities; and other duties as deemed necessary.

The position of Lifestyle Director is not an 8 – 5, Monday – Friday desk job, therefore qualified candidates must be able to work full-time hours that are flexible and will include nights, weekends and holidays.  As the preparation and implementation of activities may take place outdoors, candidates must also be able to work outdoors in various weather conditions, stand for extended periods of time, and may be required to repetitively lift and move up to 50 lbs.

Qualified candidates must be self-motivated and able to work effectively with a board of directors and a committee of homeowners.  Qualified candidates will have at least 3 years of professional event planning experience and 2 years of professional experience with, newsletter production, website and social media campaigns.  Additionally, a strong interest in horticulture and/or gardening is preferred.

Located on one of the highest elevations in Guadalupe County, Homestead offers homes featuring welcoming front porches and sustainable building materials. Nearly five miles of trails connect residents to ponds, recreational parks, and the spectacular natural beauty of their surroundings. Amenities include a resort-style pool, interactive splash pad, manicured Great Lawn, and outdoor grill patios. The expansive 2,000 sq. ft. Fitness Center will provide state-of-the-art fitness equipment and large front porch. 

If you are interested, please submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Community Standards Coordinator
Categories Location: Austin/San Antonio, Location: Texas, Role: Administrative and Community Standards
Location San Antonio, TX
Job Information

CCMC currently has a full-time Community Standards Coordinator position at Valley Ranch in San Antonio, TX!

Using independent judgment, the Community Standards Coordinator manages the review process and enforcement of the design guidelines, community standards in compliance with State law, the governing documents, and responds to resident inquiries for information on community standards and property issues.  This requires a working knowledge of both the legal process for the community in regards to fines, assessments, liens and the State Statutes regarding due process.

The Community Standards Coordinator will perform inspections of homes and businesses for compliance with community guidelines; oversee the design review process; and enforce the Design Guidelines for modifications to the exterior of homes or businesses.  They are also responsible for tracking and coordination of the fine process, including notifications, verifications, and file maintenance.   They will create agendas, minutes, and assist the community in the education and understanding of the guidelines.

The Coordinator will also work closely with the Architectural Review Committee in accepting, reviewing, and recording applications submitted by residents for exterior changes.   This will include preparation of applications for ARC meetings, agendas, minutes, and correspondence.  Additionally, this position requires filing and maintaining correspondence and responding to phone calls while maintaining high visibility and accessibility to homeowners and business owners while providing the highest standard of customer service.

The ideal candidate will possess strong communication skills, have the ability to form strong relationships, have conflict resolution skills and excellent people skills, and a good working knowledge of Valley Ranch Community Association policies and procedures.  Strong computer skills will contribute to the success of this position.  Experience in a Community Association setting, education or training in design, construction, landscaping or a related field are a plus, but not required.

Work is undertaken both indoors in an office environment and outdoors conducting community inspections. Employee must be able to work outdoors in various weather conditions and may need to walk short distances at times to inspect homes along canal walkways.

Candidates must have a flexible schedule and be willing to able to work after-hours and on weekends as needed to assist in lifestyle events.

All prospective employees must pass a pre-employment drug screen and background check.

One of the premier D.R. Horton communities in San Antonio, Valley Ranch sits on the northwest side of San Antonio and has been consistently ranked as a top community! The community features over 10,000 square feet of resort-style amenities, an on-site association office and features year-round events, activities, walking trails, parks and more.

If you are interested in this position, please email your resume to Monika Montoto at mmontoto@ccmcnet.com.



Title Communications Coordinator
Categories Location: Dallas, Location: Texas, Role: Lifestyle and Communications
Location Heartland, TX
Job Information

CCMC currently has full-time Communications Coordinator position at Heartland in Heartland, TX.  

At CCMC, our communications coordinators play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

Position Summary

The Communications Coordinator reports to the Lifestyle Director in performing a wide-range of tasks related to the composing, editing and coordinating materials in support of site goals and objectives through communications. The Communications Coordinator collaborates with others to develop communications strategies and programs designed to engage residents.

Responsibilities

The Communications Coordinator will coordinate community publications; collaborate with the Lifestyle Director on themes, including staff and volunteers on content, arranges articles and photographs, ensures timely delivery; manage all content and activity for the Community website; updating as necessary (daily in some cases), overseeing website functionality, providing support and direction; coordinate with the Lifestyle Director in overseeing social media activity for the Community; building and maintaining a professional presence, monitors sites to ensure that misinformation or negative commentary is promptly addressed; provide input and recommendations on the Association Communications Policy; assist the Lifestyle Director as needed in the development, promotion and execution for all community lifestyle events and programs; attend events and/or meetings which may occur after hours or on the weekends; develop promotional strategies for in-house and off-site events including: writing articles, delegating responsibilities, producing flyers, maintaining bulletin boards.

Required Qualifications

The ideal candidate will have two years of experience in communications, marketing and/or journalism; sound written and verbal communication skills; proven computer skills with an emphasis in areas of website administration and social media; and the ability to work as part of a team. Experience or working knowledge of Homeowners Associations is a plus.

All prospective employees must pass a pre-employment drug screen and background check.

Community Information

Heartland is a beautiful 2,100-acre master planned residential community located just twenty minutes east of downtown Dallas.

Application Process

If you are interested in this position, please email your resume, cover letter, and portfolio of work to Alyssa Wilson at awilson@ccmcnet.com.  All prospective employees must pass a pre-employment drug screen and background check.



Title Lifestyle Director
Categories Location: Austin/San Antonio, Location: Texas
Location Bulverde, TX
Job Information

CCMC currently has a Lifestyle Director position at Copper Canyon in Bulverde, TX!  

The Lifestyle Director will be responsible for creating, planning, promoting and executing a robust annual calendar of activities, classes, sports, health programs, group fitness, and special events; creating and executing a strategic communications plan; building partnerships and sponsorships with local businesses and organizations recruiting and organizing volunteers; overseeing and scheduling clubhouse facilities; maintaining the community website; producing and editing community newsletter; managing annual activities budget; and serving as a local resource for homeowners.  Additionally, the Lifestyle Director will assist in the execution of marketing events and prospect engagement while developing marketing strategies for events and classes.

The position of Lifestyle Director is not an 8 – 5, Monday – Friday desk job, therefore qualified candidates must be able to work full-time hours that are flexible and will include nights, weekends and holidays.  As the preparation and implementation of activities may take place outdoors, candidates must also be able to work outdoors in various weather conditions, stand for extended periods of time, and will be required to repetitively lift and move up to 25 lbs. i.e. room setups, room breakdowns, and cleaning of event space.

Qualified candidates must be self-motivated and able to work effectively with a board of directors, a committee of homeowners and builder sales counselors.  Qualified candidates will have at least 4 years of professional event planning experience and 2 years of professional experience with website administration, newsletter production and social media campaigns.

All prospective employees must pass a pre-employment drug screen and background check.

This master-planned community was designed with your family in mind. Located off Hwy 281, near FM 1863, residents have easy access to great schools, shopping, popular local restaurants, entertainment, and more.

Copper Canyon offers a unique combination of serenity, privacy, and active-living, ensuring that you and your family will feel right at home every single day. Copper Canyon has a robust lifestyle community with an onsite amenity center, a pool and plenty of nature trails to program.

If you are interested in this position, please submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Maintenance Technician
Categories Location: Austin/San Antonio, Location: Texas, Role: Maintenance and Custodial
Location Leander, TX
Job Information

CCMC currently has a full-time Maintenance Technician position at Travisso in Leander, TX.

The Maintenance Technician’s responsibilities will include: lighting checks, bulb and ballast replacements, maintaining doors and locks, perform minor caulking, prep work and painting, carpentry repairs, electrical repairs, plumbing maintenance and other repairs. The Technician will be part of the team that ensures various community components pass required inspections. The Technician may also perform janitorial duties to ensure the cleanliness of the facilities is consistently maintained to the standard expected by our residents, such as cleaning walkways, emptying and cleaning trash cans, washing windows, straightening and cleaning pool furniture, cleaning vents, air filters, fans, and walls, hosing pool decks, and assisting with the set-up and tear down of rooms for events, clubs, groups and functions.

The Maintenance Technician will work closely with the Community Manager who oversees the building and grounds maintenance of the association’s common areas, including, but not limited to:  amenity center, fitness center, landscaping, lighting, easements, signage and monuments, and will conduct routine inspections of the common areas.  Provides documentation of inspections to the Community Manager.  Coordinates with Community Manager bid specifications and makes recommendations for the award of contracts, completes work orders in a timely manner, maintains adequate stock of frequently used items, and may respond to after-hours emergencies.

The ideal candidate will be self-motivated and observant, and will detect maintenance/janitorial needs throughout the property and rectify any issues found as quickly as possible; will be able to communicate with Board Members, residents and team members with an attitude of servant leadership and respect for others; will have the ability to communicate effectively both orally and in writing; will follow instructions and schedules as designated; and will be dependable, solution-oriented and professional in appearance. Pleasant personality and people skills are a must. Experience with preventative maintenance programs and their implementation is preferable.

Must be able to work both indoors and outdoors in various weather conditions, perform physical labor and lift up to 50 pounds. Candidates must be able to work a flexible schedule and be able to work after hours and/or on weekends as needed. Previous experience preferred in HVAC, electrical, plumbing, swimming pool, general maintenance, and entry level computer skills including Microsoft
Office and Outlook.

Situated in the Austin suburb of Leander, Travisso includes beautiful parks, trails and gathering areas where neighbors can come together.  The nine-acre amenity complex offers impressive views of Western Travis County and features designed to meet a diversity of needs and desires.  These include a dedicated fitness center, a resort-style pool with interactive children’s splash pad, a luxurious surrounding deck with a covered pavilion and fire pit, a playground, play fields, tennis courts, plus indoor space for private parties and community events.  This 2,100-acre project currently has 1,500 homes and will ultimately grow to 3,000.

If you are interested, please send your resume to David Allen at dallen@ccmcnet.com.

 

 



Title Senior Maintenance Associate
Categories Location: Austin/San Antonio, Location: Texas, Role: Maintenance and Custodial
Location San Antonio, TX
Job Information

CCMC currently has a full-time Senior Maintenance Associate position at Hill Country Retreat in San Antonio, TX!

The Senior Maintenance Associate is an employee of Capital Consultants Management Corporation (CCMC) and is responsible for overseeing the maintenance of the association’s common property and amenities.

The Senior Maintenance Associate will oversee the building and grounds maintenance of the association-owned properties; provide monthly report documenting inspection results to Community Manager; prepare property for and maintains property in a condition to pass required inspections; establish and implement a preventative maintenance schedule and maintains records of planned service; directs the work of contractors in maintaining the property; coordinates with Community Manager bid specifications and makes recommendations for the award of contracts.  Evaluates the work of contractors.  Ensures that contractors have and maintain on file with the Association current certificates of insurance and W-9 forms; complete repair work orders; maintain updated facility records including warranty information, furniture, fixture and equipment lists for personal property tax and reserve study purposes, building/landscaping plans, etc.; provide janitorial support for events.  oversee the set-up of rooms based on information provided by the Lifestyle Department or Community Manager; within 24 hours of a room rental, provides a written inspection report to Activities Manager outlining any damages or extra cleaning charges; maintain records of staff time and other expenses incurred for rental events; prepare annual department budget and monitors departmental performance against adopted budget.  Reviews and authorizes departmental expenses prior to providing to Community Manager for approval; provide statistical reports and analysis on utility usage, work orders processed and pending, useful life estimates of association assets, etc. as required; assist Community Manager with Annual Meeting, and other Board functions as required; respond to after-hours emergencies.

The ideal candidate will at least five years’ experience in facility and grounds maintenance; communicate effectively both orally and in writing; extensive knowledge of building and grounds maintenance; good working knowledge of Hill Country Retreat policies and procedures and the ability to communicate these effectively to staff and residents; strong supervisory skills to manage the work of contractors, as well as vendors; strong computer skills in both Windows; learn and train others in the use of ACCESS.

Work is conducted both indoors and outdoors. Must be able to work outdoors in various weather conditions, particularly high heat and to walk long distances to perform physical inspections. Must be able to repetitively lift and carry up to 50 lbs. and to perform other physical labor. Evening and weekend work may be required; must possess valid driver’s license.

The Resort, a 28,000 square foot community center, offers state-of-the-art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along the network of walking trails winding through vast conservation areas.  

If you are interested, please send your resume to Matthew Dozier at mdozier@ccmcnet.com.



Title Vice President of Client Fulfillment
Categories Location: Dallas, Location: Texas, Role: Executive Leadership
Location Plano, TX
Job Information

CCMC currently has a Vice President of Client Fulfillment position in DFW!

While working under the guidance of the Central Division President, this position will; oversee manager and community work product through regular review of monthly financials, board packages and priority action lists; periodically review contract specifications, tickler reports, violation reports and annually review proposed community budgets and insurance specifications; participate in, and have visibility at, industry related events (CAI, ULI, State organizations etc.); serve on boards and committees; write articles and teach educational classes; attend Board and Annual meetings as needed to ensure high visibility with clients; develop topics and offer periodic Board training seminars; supervise community transitions pursuant to the CCMC checklist; and understand the laws and processes involved in community management and effectively transfer that knowledge to others. This position’s success factors include client satisfaction and retention; employee retention and development; and maintaining CCMC quality standards as a strategic leader of our company.

The selected candidate will demonstrate the ability to communicate effectively both verbally and in writing, demonstrate good judgment and maturity, demonstrate the ability to establish, nurture and maintain effective working relationships with clients, staff, and vendors, demonstrate sound understanding of all CCMC policies, procedures, culture and philosophy, and demonstrate servant leadership and motivational skills

A minimum of five years’ experience in a management leadership role is required with a preference for working experience of community associations in large-scale master planned communities.  Preferred qualifications include CAI PCAM designation and a college degree.

The ability to travel is required.

If you are interested, please email your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Maintenance Technician
Categories Location: Dallas, Location: Texas, Role: Maintenance and Custodial
Location Forney, TX
Job Information

CCMC currently has a full-time Maintenance Technician position at Devonshire in Forney, TX!

The full-time CCMC Maintenance Technician will be responsible for performing custodial work, general maintenance, and grounds keeping in the assigned areas. This role is responsible for accomplishing a daily routine of general and preventative facilities maintenance and repair tasks to provide environmentally safe, attractive, comfortable, clean, and efficient facilities and parks. The ideal employee will have knowledge and proficiency gained through training and experience. Performs related work as directed by management.

Daily responsibilities will include performing custodial tasks, e.g., emptying and cleaning trash and pet waste receptacles; washing windows; cleaning pool furniture; cleaning vents, air filters, fans, walls; and changing light bulbs. Will perform minor maintenance and repairs on facilities, structures, equipment, sidewalks, drainage and skilled and semi-skilled disciplines, e.g., plumbing, masonry, carpentry, flooring, irrigation, and electric. May operate a utility vehicle. May utilize a wide variety of manual, gas and electric powered hand tools, e.g., hammer, shovel, rake, screwdrivers, wrenches, digging bar, chainsaw, chemical sprayer, leaf blowers. Position performs a variety of labor-intensive work which may include exposure to difficult working conditions, e.g., extreme heat or cold, fumes, chemicals. Responds to emergency situations in order to confine, resolve or prevent injurious or otherwise hazardous conditions, i.e., fallen debris, spills, broken windows, broken locks. Organizes and maintains an inventory of maintenance supplies and tools.

A minimum of 3 years of relevant experience in the maintenance and/or facility management field required. The ideal candidate will have a High School Diploma or GED; supplemented by demonstrated ability to fulfill the physical requirements of the work and general knowledge of maintenance work. Additionally, must possess a valid Texas Driver’s License and have the ability to climb, reach, bend, stoop, kneel, sit and stand for extended periods of time. Ability to work at heights up to 12 feet, lift heavy objects up to 50 pounds, work in temperatures exceeding 100 degrees for extended periods of time and withstand exposure to wind, dust, mold, and various chemicals. Evening and weekend work may be required.

Devonshire is an upscale and affluent neighborhood just east of Dallas, in Forney, Texas.  Devonshire is a thriving master-planned community that greets you with glistening ponds and impressive homes.  Water activities are as close as the shores of Lake Ray Hubbard, a major recreational lake situated just a few minutes north of the community.

If you are interested, please email your resume to Rachel Gatlin at rgatlin@ccmcnet.com.



Title Front Desk Coordinator
Categories Location: Dallas, Location: Texas, Role: Administrative and Community Standards
Location Frisco, TX
Job Information

CCMC is currently hiring a full-time Front Desk Coordinator position at The Village at Frisco Lakes in Frisco, TX!

The Front Desk Coordinator is responsible for the hiring, scheduling, training, supervising and managing the front desk staff in all amenity centers. The front desk staff members perform operational duties including membership and event registration, check-in, handling cash, enforcing amenity center rules and policies, disseminating community information, and assisting residents with their needs in person and by phone. Other essential duties will be: training staff to provide excellent customer service; report accidents or unsafe conditions; enforce all policies and procedures; handle cash transactions; conduct quarterly staff meetings; and coordinator staff schedules on a monthly basis. Other duties as assigned.

Candidate must have at least 6 months experience in a customer service environment with basic cash handling skills, and must be willing to cross train to assist other positions. Preferred qualifications for this job are: high school diploma, first aid/CPR/AED certified, and managerial experience for a community association or country club. Skills and abilities for this position are that this person must have a positive, outgoing personality, ability to work as a team player and flexibility in terms of schedule and work load.

Wrapped around the shores of Lake Lewisville in prestigious Frisco, Frisco Lakes is the premier community for active adults age 55 and better in the north Dallas area.  The community’s convenient location provides easy access to both Dallas and Fort Worth and all these cities have to offer.  Plus, DFW International Airport and Dallas Love Field are just 25 minutes away, making it easy to bring in friends and family.  Amenities include an 18-hole golf course which the Association does not own or maintain, three amenity centers, three outdoor pools, one indoor pool, an two outdoor spas and one indoor spa, walking trails, state-of-the-art fitness centers, billiards and game rooms, and ballrooms where residents can show off their best dance moves.

If you are interested, please contact Marty Whitaker at mwhitaker@ccmcnet.com.



Title Community Manager
Categories Location: Austin/San Antonio, Location: Texas, Role: Community and District Management
Location Bulverde, TX
Job Information

CCMC currently has a full-time Community Manager position at Johnson Ranch in Bulverde, TX!

Under the direction of the Board of Directors and the Division Vice President, the Community Manager is responsible for the daily business operations and management direction of the homeowners association, as required in the governing documents, any applicable state law, and outlined in the CCMC management contract. This position also includes oversight and leadership of service contractors and daily interaction with community residents and volunteers. The position requires the ability to multi-task on a variety of levels, with the utmost focus, organization, and professionalism. The Community Manager serves as an integral part of the leadership of the community, acting as an advisor to the Board, and by creating opportunities for resident engagement.

Responsibilities include: providing the specific services required to facilitate the daily business functions of the association; creating and administering annual budgets while monitoring performance against the budget; preparing various reports for the Board of Directors; developing and implementing a risk management program; facilitating long-range planning and annual goal setting; overseeing operation and maintenance of all association assets; conducting regular meetings with residents and volunteers; ensuring that the requests of the residents are dealt with in a timely and professional manner, and performing other duties as assigned.

This position requires the candidate to perform regular compliance inspections, service walks with vendors and other routine travel throughout the community, therefore reliable transportation is required.

The ideal candidate will have a CMCA (Certified Manager of Community Associations) credential and three years of progressive experience in Association management. Preferred candidates will have working knowledge of amenity management and service expectations of vendors and providers, as well as experience in working with both declarant and resident/homeowner boards.

Johnson Ranch offers an amenity-rich living environment that takes great care in preserving the natural setting that affords residents the freedom to enjoy wide-open spaces. Approximately one-third of Johnson Ranch will remain in natural open space with greenbelts near most homes and trails throughout the community. Panoramic views of Cibolo Creek Valley are also visible from many of the houses. Complementing the natural amenities of the ranch is a 5-acre amenity park at the corner of Johnson Way and Clover Pass with a swimming pool, indoor and outdoor pavilion, playground, sport court, and a 1/4 mile loop nature trail, all with breathtaking views of the valley.  There is an abundance of places to play and enjoy the outdoors.  You can find out more about Johnson Ranch at www.johnsonranch-tx.com.

If you are interested please submit your resume to JoAnn Abramo at jabramo@ccmcnet.com.



Title Recreation Coordinator
Categories Location: Houston, Location: Texas, Role: Fitness, Aquatics, Recreation and Food/Beverage
Location Cypress, TX
Job Information

CCMC currently has a full time Recreation Coordinator position available at Towne Lake in Cypress, Texas!

The Recreation Associate is responsible for planning and implementing fitness, recreation, and seasonal camp programming for the residents. The Lifestyle Recreation Associate will also assist the Lifestyle Director with the planning, promotion, and implementation of a comprehensive lifestyle calendar.

Responsibilities will include assisting with processing contracts for program vendors and facility rentals, creating work orders as necessary for any events or programs, and assisting in coordinating, supervising and implementing programs and recreational activities; individual must be able to learn budget process and profit and loss for all events and programs. Additionally, this position will have administrative functions such as answering the telephone, answering resident questions pertaining to recreation and events and corresponding with residents and vendors.

The Recreation Coordinator will reply to all rental inquiries via email and phone; schedule and conduct tours for rental facilities; review contract for proper information required and accept rental payments; be present at all Lakehouse rentals from event start to finish; conduct final walk through; develop, plan, organize & supervise fitness and recreation programming for the community; seek program vendors for seasonal camps; prepare fitness, recreational, and camp schedules; assist in the preparation and distribution of electronic communications for recreational programming; contract set-up for class instructors, personal trainers, and education providers; ensure that contract employees follow established policies and procedures, particularly safety procedures; schedules the use of the facility and equipment, in conjunction with the Lifestyle Director; develop and maintain statistical data and monthly, quarterly, and annual reports for departmental use; understand and successfully operates software for program registration; provide community tours for prospective buyers and realtors

Qualified candidates must be self-motivated and able to work effectively with a resident board and committee members, as well as volunteers. Candidates should have 1-2 years of professional experience in event planning, recreation programming, public relations or other related experience and 2 years of professional experience with creating and managing communications. A Bachelor’s Degree or higher, preferably in recreation, communications, journalism or community development from an accredited college or university is preferred.

This is not an 8-5, Monday-Friday desk job. Qualified candidates must be able to work full-time hours that are flexible and will include some nights, weekends and holidays. Candidates must be able to work well within a team environment on schedules, work orders, registrations, spreadsheets and check lists. Candidate must also be able to work outdoors in various weather conditions, stand for extended periods, and repetitively lift and move up to 25 lbs.

All prospective employees must pass a pre-employment drug screen and background check.

Towne Lake, a 2,400 acre community “Connected by Water”, is centered around Houston’s largest private lake. Residents enjoy recreational boating, skiing, and boat docks amid Hill Country inspired homes along a 300 acre recreational lake.  The community consists of four separate associations, and will build out with 4000 homes.   The Lifestyle Associate position is another exciting opportunity to become a part of a great team of employees. 

If you are interested, please first email your resume to Tori Fleshner at TFleshner@townelakelife.com.

 



Title Vice President of Community Management
Categories Location: Austin/San Antonio, Location: Texas, Role: Executive Leadership
Location Austin, TX
Job Information

CCMC currently has a Vice President of Community Management position in Austin, TX!

STRATEGIC LEADERSHIP & MANAGEMENT

In conjunction with the Senior Vice President of Community Management (SVPCM), guides the implementation of a company-wide strategy for community management services aligned with the organization’s vision, strategy, values, and objectives.  Participates in the market’s strategic planning process and supports the implementation of key initiatives.  Tracks key performance indicators to ensure achievement and alignment of the vision, strategy, values, and objectives for community management services.  Builds strong relationships with stakeholders, regional leadership team members, field-based team members, and clients. Proactively evaluates and recommends new initiatives that can positively impact company and client success.  Serves as a role model to all employees and provides leadership to team members to demonstrate appropriate initiative, risk, innovative thinking, accountability, and autonomy in their roles.  Guides the clients’ strategic planning process and supports the implementation of key initiatives.  Represents CCMC at in-market industry events to support community association involvement and business development.

OPERATIONAL MANAGEMENT

Oversees a portfolio of clients and a team of Community Managers to ensure client satisfaction and retention.  Responsible for action plans relative to retention efforts of at-risk clients, including stepping in as acting Community Manager. Implements client education opportunities within the market and client portfolio. Participates in community meetings and events as needed to ensure high visibility with the client.  Nurtures client relationships to ensure client satisfaction, retention, and open lines of communication. Tracks key metrics and service level targets to ensure community management contract deliverables are fulfilled and client needs are met. Communicates and disseminates information to ensure priorities are aligned and satisfactory progress towards CCMC’s vision is being made.  Leads appropriate meetings and provides research and reports as required.

People, Process, and Budget Management.  Builds a flexible, responsive, well-respected team with a high sense of urgency and passionate focus on client needs. Leads staff recruiting, hiring, performance management, and training/development within their portfolio to establish and maintain team excellence while serving as coach/mentor to ensure employee satisfaction and retention. Partners with the Human Resources function to this end.  Exhibits a proactive approach to management, anticipating client needs. Prevents and resolves conflicts in a win/win timely and professional manner for all stakeholders.  Implements appropriate policies and procedures for all community management-related operational areas.  Understands the laws and processes involved in community management and effectively transfers that knowledge to others; evaluates and advises on the impact of federal and state regulatory and legislative actions.  Oversees community transition process(es) to ensure success and retention (developer and management).  Supports the client budget and financial review processes to ensure timeliness, accuracy, and financial stability.

QUALIFICATIONS

A minimum of five years’ experience in community association management (or similar). CCMC tenure of two years preferred.  A minimum of ten years’ experience as a manager or supervisor.  Bachelor’s degree or equivalent industry experience.  Appropriate state license and industry designations.  CAI PCAM designation preferred.  Leadership Credibility: A highly involved and engaged leader who communicates directly and appropriately throughout the organization and with all external audiences, using fact-based decision-making as a tool to build consensus. Is highly participative and engaged with key stakeholders. Growth and Results Orientation: Sets high personal standards of excellence, continuously looking for ways to improve the performance of community management services.  People Development: Strong team-building and consensus-building skills and a demonstrated ability to reinforce the focus on a shared vision and goals. This will include establishing team buy-in and team accountability regarding the vision and goals and how to get there.  Advanced organizational, leadership, and motivational skills; sound business acumen.  Solid judgment and maturity.  Ability to establish, nurture, and maintain effective working relationships with clients, staff, and vendors.  Ability to troubleshoot and problem solve in an innovative manner.  Sound understanding of financial processes, budgeting, and financial statements.  Good knowledge and interpretation of all CCMC policies, procedures, culture, and philosophy.  Possesses a positive attitude and the ability to navigate change quickly and efficiently.

Exceptional computer literacy.

The ability to travel is required.

If you are interested, please email your resume to JoAnn Abramo at jabramo@ccmcnet.com.

 



Title Member Services Coordinator
Categories Location: Dallas, Location: Texas, Role: Administrative and Community Standards
Location Aubrey, TX
Job Information

CCMC currently has a full-time Member Services Coordinator position located at Sandbrock Ranch in Aubrey, TX!

The Member Services Coordinator will oversee all entry desk operations, processes and procedures, while acting as the primary point person for homeowners and guests entering the Carriage House. This administrative driven role assists homeowners with membership matters, including access card registration, new owner orientations, and other community-related needs. Will also be responsible for providing tours to prospective homeowners. Will be accountable for ensuring
general organization and cleanliness of the Carriage House, including scheduling service providers
for maintenance and repairs. This role assists the Community Manager with day to day operations such as answering the phones, helping the membership with home improvement applications, maintaining checklists, coordinating the purchase of supplies, and maintaining inventory. The community manager may assign additional duties or job functions as necessary.

This position may also require some weekend hours to assist with community events and support hosting the Carriage House. The Carriage House is open seven days a week; Monday – Saturday 9 am – 6 pm and Sundays 12 pm – 6 pm. Hours may vary for business needs.

The ideal candidate will possess a professional and polished demeanor, be organized with a proven ability to manage multiple projects, be people-oriented with an upbeat, outgoing personality. A high school diploma, two+ years of customer service experience with basic cash handling, phone skills, and the ability to work flexible hours are required. Experience in a business setting is preferred. Community Association knowledge/experience is a bonus. Must be 18 years of age.

All prospective employees must pass a pre-employment drug screen and background check.

Sandbrock Ranch, developed by Horizon Deer Creek, is over 2,000 acres. The community will include 2,400 single-family homes, several hundred acres of open space, trails, an onsite elementary school, a full-scale amenity center, and outdoor programming where people can learn from nature.

If you are interested, email LaWanda Brannon at lbrannon@ccmcnet.com.



Title Maintenance Associate
Categories Location: Austin/San Antonio, Location: Texas, Role: Maintenance and Custodial
Location Austin, TX
Job Information

CCMC currently has a full-time Maintenance Associate position at Belterra in Austin, TX!

The Maintenance Associate position is a full-time position that will be tasked with ensuring and maintaining the cleanliness of the facilities and grounds. Responsibilities include trash removal and loose trash pickup; performing room set-ups and breakdowns when requested by Community Manager; performing caulking, prep work, and painting; minor carpentry repairs; plumbing maintenance such as repairing or replacing faucets and fixtures; cleaning light lenses and replacing bulbs; maintaining limited access gates, storage closets, doors, and locks; cleaning of areas around the pool, dumpster, and common areas; and any additional duties or job functions that may be required or deemed necessary by the Community Manager.

The ideal candidate will be self-motivated, have high attention to detail, observant, and will detect maintenance needs throughout the property and rectify concerns; will be able to communicate with managers, residents, and peers; will have the ability to communicate effectively both orally and in writing; will follow instructions and schedules as designated; and will be dependable, solution-oriented, organized, and professional in appearance, as well as have entry-level computer skills including Microsoft Office and Outlook. Previous experience in a related maintenance field along with electrical, plumbing, general maintenance is desired.

Must be able to work both indoors and outdoors in various weather conditions, perform physical labor, and lift up to 75 pounds. The candidate may also be asked to support the Lifestyle Director after normal business hours. Must have a valid driver’s license in the state of TX and personal vehicle is required. This is a full-time position of 40 hours per week.

All potential employees must pass a pre-employment drug screen and background check.

Belterra offers the comfort of life in the Texas Hill Country while being just minutes from downtown Austin. A premier master-planned community, Belterra provides a plethora of resort-quality amenities, including miles of hiking and biking trails, a resort-style swimming complex, Jr. Olympic pool, The Retreat amenity, a dozen individual parks, and a recreation center with a state of the art gym facility. Belterra also includes over 400 acres of open space for residents to experience “Life Wide Open.”

If you are interested, please submit your resume to Christy Hashisaki at chashisaki@ccmcnet.com.