Job: Vice President of Client Fulfillment

Title Vice President of Client Fulfillment
Categories Location: Houston, Location: Texas, Role: Executive Leadership
Location Houston, TX
Job Information

CCMC currently has a Vice President of Client Fulfillment position in Houston, Texas!

In business for over 45 years, CCMC is in the business of transforming the way people experience life in community associations. With an emphasis on human connectivity and neighborhood engagement, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. We are a company with a purpose and believe in professional growth and development, and giving back to the greater community.

If you are seeking a new workplace home where engagement and purpose matter, CCMC may be the company for you! From our guiding principles to our company culture, we emphasize service, integrity, innovation and fun.

Our team members are the strength behind CCMC. If you are an experienced leader who thrives in a service-oriented environment, are driven to succeed and enjoy developing a team this role could be just right for you.

While working under the guidance of the Central Division President, this position will; oversee manager and community work product through regular review of monthly financials, board packages and priority action lists; periodically review contract specifications, tickler reports, violation reports and annually review proposed community budgets and insurance specifications; participate in, and have visibility at, industry related events (CAI, ULI, State organizations etc.); serve on boards and committees; write articles and teach educational classes; attend Board and Annual meetings as needed to ensure high visibility with clients; develop topics and offer periodic Board training seminars; supervise community transitions pursuant to the CCMC checklist; and understand the laws and processes involved in community management and effectively transfer that knowledge to others. This position’s success factors include client satisfaction and retention; employee retention and development; and maintaining CCMC quality standards as a strategic leader of our company.

The selected candidate will demonstrate the ability to communicate effectively both verbally and in writing, demonstrate good judgment and maturity, demonstrate the ability to establish, nurture and maintain effective working relationships with clients, staff, and vendors, demonstrate sound understanding of all CCMC policies, procedures, culture and philosophy, and demonstrate servant leadership and motivational skills

A minimum of five years’ experience in a HOA management leadership role is required with a preference for working experience of community associations in large-scale master planned communities. Preferred qualifications include CAI PCAM designation and a college degree.

This position is based and has responsibilities in at least two of CCMC’s South Texas Markets.

The ability to travel is required.

If you are interested in this position, pleased submit your resume to Melissa McCoy at mmccoy@ccmcnet.com.