Under the direction of the Community Manager, the Community Standards Coordinator is responsible for implementing community standards enforcement. Additionally, this individual will assist in the administrative function of the Design Review process. Performs a variety of administrative, coordination and documentation tasks necessary to provide high quality community services.
The Community Standards Coordinator performs property inspections on a weekly basis or as stated by the communities Board of Directors. Inspect, process and maintain violations for the community according to approved policies and guidelines. Prepares notification letters per established procedures. Responsible for the preparation of agendas and minutes/recommendations to the Design Review Committee and assists with Board of Directors meetings.
Additionally, the Community Standards Coordinator will provides information, assistance, materials and education to new and existing homeowners regarding the benefits of association living. Receive and respond to homeowner phone calls as required and in a timely fashion. Assist with general association customer service functions as needed.
To be successful in this role, candidate should demonstrate strong customer service and organizational skills, possess excellent communication abilities and collaborative approach to community management in order to establish and maintain good working relationships with residents when dealing with difficult conversations. Must have the ability to maintain confidentiality of resident violation matters. We are looking for someone with excellent “people” skills, with strong multi-tasking abilities, highly organized, detail-oriented and a self-starter.
The ideal candidate will have 2-3 years relevant experience in community association management or similar field.
All potential employees must pass a pre-employment drug screen and background check.
The Johnson Ranch Community consists of 6,071 homes and is home to over 20,000 residents. Our community is diverse in many ways; with a wide range of ages. They have families, empty nesters and retirees. Johnson Ranch offers a multitude of amenities, and has something for everyone!
Residents of Johnson Ranch enjoy over 300 acres of recreation and green belt space, 3 community pools with spas, a 9-hole pitch and putt golf course, a catch & release pond, tennis courts, basketball courts, a sand volleyball court, a 9-hole disc golf course and 19 playgrounds throughout the community. Residents enjoy over 50 events; ranging from Movies in the Park to Arts & Craft Fairs. Johnson Ranch lifestyle brings families together for fun and festivities while celebrating the golden age of community!
If you are interested in this position, please submit your resume to Jenna Perkins at email@example.com.