Posted 6 months ago

The Amenity Host is responsible for providing a professional and welcoming experience to all members entering the facility as well as assisting with room rentals, membership registrations, café support, handling cash transactions and sharing community information.

In addition, the Amenity Host administers membership programs including but not limited to, guest passes, facility oversight, light cleaning and upkeep of the facility, oversee facility rentals, lease information from owners renting property, and owner contact information; enforces board-approved rules for use of the Kayak Club; provides information for room rentals and processes private room rentals; reviews all new memberships as well as all entry desk operations including membership registration, and cash handling for café operation, lifestyle and fitness offerings; greets and assists members, guests and vendors with a positive, pleasant attitude; registers residents for special events and classes in activities registration system.  Collects payment at time of registration and provides receipts; answers phones, greets visitors and provides information; reports any accidents, unsafe conditions, or problems to the appropriate staff member; acts as primary contact for all private facility rentals, ensuring that all necessary arrangements for payment, set up and take down have been made.

Candidate must be outgoing with a professional personality and have strong customer service skills. Must have the following: strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills; ability to work independently or with a group; and the ability to meet a high standard of customer service. Must be flexible with hours which will include nights, weekends and holidays.

Work is conducted primarily in an indoor environment.  Employee may be required to repetitively lift and move up to 25 lbs.  Evening and weekend work is required. The ideal candidate will have 2 years professional administrative or customer service experience, excellent computer skills, preferably with Microsoft Office, and will be flexible with project changes and be able to think outside the box.

Developed by Freehold Communities, Shearwater is a new style of living that encourages healthy living, environmental stewardship, resident engagement and connectivity, all within a community comprised of distinctive home designs. When brought together, these common denominators – a handful of “ingredients”, are the foundation to a Vital Community™. Freehold Communities is currently developing eight beautiful master-planned communities in Texas, Tennessee, North Carolina, California and Florida.

If you are interested, please email your resume to Robert Stone at RStone@myshearwater.com.

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Fitness, Aquatics, & Recreation