Bio
Chief Customer Officer
Delores joined CCMC in 2006 and brings more than 37 years of distinguished experience in community management. Her extensive expertise, professionalism, and unwavering integrity have enabled her to cultivate robust relationships with homeowners, volunteers, and team members alike. As a longstanding Board Member of the Arizona Association of Community Managers, Delores actively monitors legislative developments impacting community associations across Arizona. She is actively involved in weekly legislative update sessions and engages directly with state legislators to advocate against bills that could adversely affect HOAs and the essential work performed by our site teams.
Delores holds several prestigious certifications and designations, including Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), Professional Community Association Manager (PCAM), and Certified Arizona Association Manager (CAAM).
A respected leader in community management, Delores is highly regarded for her ability to forge and maintain strong relationships within the industry. She is deeply committed to advancing and delivering unparalleled large-scale community management services to the residents, Board Members, and community volunteers entrusted to our care.