Delores Ferguson

Chief Customer Officer

Joined CCMC: 2006

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Delores Ferguson joined CCMC in 2006 and brings more than 37 years of distinguished experience
in community management. Her extensive expertise, professionalism, and unwavering integrity
have enabled her to cultivate strong relationships with homeowners, volunteers, and team members
alike.

As a longstanding Board Member of the Arizona Association of Community Managers, Delores actively
monitors legislative developments impacting community associations across Arizona. She participates
in weekly legislative update sessions and engages directly with state legislators to advocate against
bills that could negatively impact HOAs and the essential work performed by onsite teams.

Delores holds several prestigious certifications and designations, including Certified Manager
of Community Associations (CMCA), Association Management Specialist (AMS), Professional Community
Association Manager (PCAM), and Certified Arizona Association Manager (CAAM).

A respected leader in community management, Delores is highly regarded for her ability to build
and maintain strong industry relationships. She remains deeply committed to advancing and
delivering unparalleled large-scale community management services to residents, board members,
and community volunteers.